Garnet Ford

One of the best experiences. No pressure and got the exactly what we were looking for. Kyle was great, so very personable! No pressure and got the exactly what we were looking for. Kyle was great, so very personable! More

The dealer was easy to work with. The sales rep, Ted Quick was great to work with and had good product knowledge. Ted took care of the complete process including paperwork. The sales rep, Ted Quick was great to work with and had good product knowledge. Ted took care of the complete process including paperwork. More

Garnet is a great dealership. I have been buying cars/trucks from them for over 15 years now, with at least 20 purchased for work and personal. Owners clearly take care of sales a I have been buying cars/trucks from them for over 15 years now, with at least 20 purchased for work and personal. Owners clearly take care of sales and work team with many of the same people at the dealership for over a decade. Highly recommend Garnet Ford. More

It was a pleasure doing business with Garnet Ford, West Chester, Pa. They were professional and were easy to deal with. Chester, Pa. They were professional and were easy to deal with. More

Great service and help. Vince made it a pleasure to purchase my vehicle. No pressure, just a relaxed experience. Vince made it a pleasure to purchase my vehicle. No pressure, just a relaxed experience. More

Repeat customer of Mauro’s and garnet ford. The process is always seamless and efficient. The process is always seamless and efficient. More

I ordered a 2022 Ford Transit 250 on 6-9-2022. It was delivered 13 months later on 7-24-2023 . It didn't have the 3 pieces of equipment that was on the 2022 model.I was told by Rob Twining , sales It was delivered 13 months later on 7-24-2023 . It didn't have the 3 pieces of equipment that was on the 2022 model.I was told by Rob Twining , sales manager that they were options on the 2023 model and I didn't order them. I contacted Ford Motor Co., they said the dealership should have made me aware of the changes so I could order them, since it took 13 months for the delivery , they would have received changes in enough time. The owner sent me an email to contact them '' so they could work with me to make this right'' Sales manger Rob Twining agreed to order and give me the parts for only one of the three items and that I would have to install them myself I agreed. When I picked up the parts not all of them were there needed to complete the installation. When I asked him , Rob Twining ,he and the other sales manager Tony Dorazio said No to ordering the other parts, that they were finished giving me anything more. He said the owner wasn't happy with him giving me the parts. So much for ''working with me to make it right.'' The owner should be unhappy with the sales managers not following up on the 2022 orders to insure customers were aware of the 2023 changes.If they had , I would not be asking for the parts I ordered in 2022. More

This was my first purchase at Garnet Ford. My sales rep, Chris Marchiani, was knowledgeable about the vehicle I wanted and worked with me to arrive at a solution that allowed me purchase the My sales rep, Chris Marchiani, was knowledgeable about the vehicle I wanted and worked with me to arrive at a solution that allowed me purchase the truck with no hassle at all. More

Kyle continues to look after me, common sense and works to get the best deal / vehicle possible. to get the best deal / vehicle possible. More

All around great experience. Chris Marchiani sold me my first truck 24 years ago and it was great to work with him again. An extended test drive allowed my whole family to weig Chris Marchiani sold me my first truck 24 years ago and it was great to work with him again. An extended test drive allowed my whole family to weigh in and that made all the difference. We sealed the deal via Sunday texts, which shows Chris’ customer focus. Equally important- I love my F-150! More