Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,103 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
Contact Dealership
View Awards

3925 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 2,103 reviews

May 09, 2024

Garber was fantastic. I was involved in a hit and run on my newer model car and they were the only collision shop who wasn’t scared off at the supply chain shortage and go More

by EMILY.HENDERSON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ellsworth
Report | Print
Helpful
May 09, 2024

Debbie at the reception is amazing ! !’ She always very welcoming honest and warm , we appreciate her kindness More

by INBAR40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Report | Print
Helpful
May 07, 2024

Sarah was very helpful in making my decision whether to lease or buy my car. More

by harrison.bettylou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Avery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Garber Honda responded

It's great that Sarah could help you decide whether to lease or buy at Garber Honda. We hope you are happy with your decision and safe travels!

Helpful
May 07, 2024

Joe was excellent to work with! I highly recommend visiting Garber for your next car purchase! More

by andreagilbert22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LoVerde
Report | Print
May 08, 2024 -

Garber Honda responded

It's fantastic Joe made your car buying experience at Garber Honda an excellent one. Thanks for recommending us and enjoy your new ride!

Helpful
May 06, 2024

Bob provided great customer service. He was patient and assisted us with our purchase effectively. More

by TANISHA10042002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in finance
Report | Print
May 07, 2024 -

Garber Honda responded

It's wonderful that Bob made your car buying experience at Garber Honda a great one. Enjoy your new ride!

Helpful
May 06, 2024

brought the car into the service bay and it was attended to right away. State inspection was done quickly and picked up car. More

by RAYCRO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
warren stoltz
Report | Print
May 06, 2024 -

Garber Honda responded

We're glad to know your visit to our service bay at Garber Honda was quick and efficient. We appreciate the positive feedback, thank you!

Helpful
May 04, 2024

Service call was fast, easy and well done. Thank you Professional staff. Job well done More

by MTELGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with
Report | Print
May 06, 2024 -

Garber Honda responded

We aim to make service as fast and easy as possible at Garber Honda, so it's great to see that reflected during your visit. Thanks for the positive feedback!

Helpful
May 03, 2024

great communication, work done timely at a fair price. overall was impressed with the professionalism of the department More

by SRRUMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
Report | Print
May 03, 2024 -

Garber Honda responded

We appreciate your feedback! It's great to know that our team at Garber Honda impressed you with their professionalism and communication. We strive for timely service at a fair price, so we're glad this was reflected in your experience.

Helpful
May 02, 2024

Zach was wonderful to work with. The experience was stress free. Great team of people. More

by SPRINGBABY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Garber Honda responded

We're glad to hear you had a stress-free car buying experience with Zach at Garber Honda. Thanks for the kind words about our team! Enjoy your new ride!

Helpful
May 01, 2024

Appreciated the no pressure sale from our sale person. Great experience overall. No regrets at all. More

by BMARTINEAU228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie
Report | Print
May 01, 2024 -

Garber Honda responded

We always strive for a no pressure car buying experience at Garber Honda, so it's great to see that reflected during your experience with us. Thanks for this great review!

Helpful
1
2
...
211