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Fuccillo Subaru of Watertown
Watertown, NY
107 Reviews
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Showing 107 reviews
Helpful January 12, 2022
My wife and I have been in the market searching the for a vehicle that would suit our family and our needs. After speaking with Randy we couldn't have felt more relaxed and confident that we found the sales vehicle that would suit our family and our needs. After speaking with Randy we couldn't have felt more relaxed and confident that we found the sales person whom we would buy a vehicle from! From the first day which started via email, then phone and finished in person, Randy did not only answer all of our questions before we met but his level of customer service and assistance allowed us to have a buying experience that was TOP NOTCH! He will have our business again for sure without a doubt! Jaime and Liza Negron More
by jaimelizanegron07
Employees Worked With
Randy Hemingway
May 12, 2021
Friendly professional service with a smile. Great salesman Randy Hemingway . This is our 6th car bought from him. We feel the he is trustworthy and look out for us. salesman Randy Hemingway . This is our 6th car bought from him. We feel the he is trustworthy and look out for us. More
by agermain1945
Employees Worked With
Randy Hemingway, Matthew Gormley.
January 23, 2019
Great dealership Great selection and extremely knowledgeable and friendly staff. Provided me multiple options and helped me weigh the pros and cons without being push Great selection and extremely knowledgeable and friendly staff. Provided me multiple options and helped me weigh the pros and cons without being pushy. I got what I needed with the price I wanted. Randy listened to my needs and made sure I left happy with the car I wanted. More
by hockeydad
Employees Worked With
Randy Hemingway
July 27, 2018
If you like runarounds, come on in Showed up on a Saturday to look at a vehicle. Waited over an hour only to have them send me home and tell me that I'd receive a call Monday about fina Showed up on a Saturday to look at a vehicle. Waited over an hour only to have them send me home and tell me that I'd receive a call Monday about financing. My co-signer called multiple times and was promised calls back by John Loomis and the calls never happened. Monday, I received the runaround over and over about where I sat in the buying process. Tuesday, I get told they can't put me in the vehicle I want and suggest alternatives, then finally told they have approval from a bank on a vehicle, but Matt continued to complain that it was going to be an "unprofitable" deal for the dealership and they were only going to attempt it because "we want to push vehicles through"... and then find out they screwed up the numbers submitted to the bank, and that I'd be called back with any more updates. It's now Friday, and I've heard nothing, and quite frankly, disgusted that our family's loyalty to the Fuccillo Auto Group basically means nothing. More
by kotaKat
Employees Worked With
Randy, John, Matt
December 22, 2017
Service Excellent service. The representative understood exactly what I was looking for in a new vehicle. I was very pleased with my purchase. I will defin Excellent service. The representative understood exactly what I was looking for in a new vehicle. I was very pleased with my purchase. I will definitely be returned in 3 yrs. to lease another vehicle. More
by pbender530
Verified CustomerEmployees Worked With
Randy Hemingway
December 09, 2017
Excellent service I was extremely pleased with how understanding the dealer was with my situation and how efficiently it was handled. As a first time buyer this experie I was extremely pleased with how understanding the dealer was with my situation and how efficiently it was handled. As a first time buyer this experience has encouraged me to purchase through Fuccillo Imports in the future. More
by mightymouse041012
Employees Worked With
Darren
