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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.3
499 Reviews

499 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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April 29, 2024

Service was completed in a timely manner, kept me updated on progress and any issues encountered, very pleased with service. More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessio Miceli
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

They were timely and allowed us the opportunity to keep the car while parts were ordered as the car could be drove. They also kept us informed of what the problem was More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
April 26, 2024

Getting them to call me back is impossible. I scheduled a recall, but when I arrived, they didn't have the part. They didn't call me when the part came in, and when I brought my car in the se More

by Pjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Operater
April 25, 2024

Took care of my issues right away. I didn't have to wait much more than an hour. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
April 20, 2024

Frontier’s service is GREAT as usual! In and out in a jiffy! WELL DONE! More

by sfaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessio Miceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

I love the dealership everyone is usually great, especially Max. He sold me my car and then he was my service writer for a little while and I would definitely recommend him, but now that he isn’t in More

by akitchen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
April 08, 2024

Poor communication, no answer when calling the service department, always a voicemail, unsatisfactory service on coolant system More

by Jarrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
March 27, 2024

Awesome work on my truck it no is running better than ever. Thank you for the communication and making it right. More

by roycindywigington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Bobby
March 27, 2024

I got the help I needed. Customer service was great and polite and job was done in a timely manner More

by Josefina Avila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
March 13, 2024

John in service is great. I would recommend John and Frontier for prompt service. I’ve never had an issue. More

by kwgarrard
Recommend Dealer
Yes
Employees Worked With
John
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