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Ford of Galesburg - Service Center

Galesburg, IL

4.4
527 Reviews
Call Service Center (309) 381-1095

527 Reviews of Ford of Galesburg - Service Center

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May 28, 2024

This is one of the most rewarding deals I've ever made for myself and I thank Dylan for being there for me fantastic job young man keep up the great work God bless you and your lovely family as always and More

by martinbrobst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Klinck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Ford of Galesburg responded

We are so happy we met and what seems like exceeded your expectations here at Ford of Galesburg. We try very hard to be sure each customer has a positive experience to remember. We hope to see you again in the future until then enjoy your new vehicle. Thank you Amy

May 29, 2024 -

martinbrobst responded

You're quite welcome and again thank you God bless keep up the great work everybody

Helpful
May 27, 2024

Good service. Picked vehicle up at residence. Delivered back within 2 hours. A wonderful experience. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Ford of Galesburg responded

This is a wonderful benefit we are able to provide I am so happy that you were pleased with all of it. We hope to see you for future visits. Thanks Amy

Helpful
May 26, 2024

Ford of Galesburg is a place to be when it comes to service, you will experience good service and their customer service is awesome More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Ford of Galesburg responded

It is always nice to hear when our customers have had a great experience, we truly appreciate you taking the time to not only complete the review but to let us know that we met your expectations.

Helpful
May 18, 2024

Worst experience ever, had to take my truck there 5 times before it ever got fixed More

by SCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DALTON STANCELL
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 15, 2024

Excellent Always very friendly and helpful. Definitely would recommend this service department. Two thumbs up More

by Hasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ford of Galesburg responded

Thank you so much for the positive feedback. We love to hear our staff is exceeding our customer's needs. We look forward to future visits. Thank you Amy Kelso

Helpful
May 15, 2024

A routine maintenance turned into the need to “fix” a recall that could have become a roadside problem for me!! Thank you so very much for seeing the symptom and investigating and replacing the faulty p More

by slasak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 10, 2024

overall good. Have recall delivered to me by us mail . They knew nothing about it More

by JMWOODS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Helpful
May 09, 2024

They were great to work with and understand what problem is on truck all good everyone understands the problem! 😄 More

by Pilot74pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 08, 2024

Great service. Friendly staff. Highly recommended. I took my car in for a new tire, and they took good care of me. More

by mrmurph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
DALTON STANCELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

They were very professional and serviced the truck in a timely manner and took care of all recall issues. More

by INNESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DALTON STANCELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Ford of Galesburg responded

Thank you for the compliment we hope to continue to meet and exceed your expectations. Thank you Amy Kelso

Helpful
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