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Folsom Lake Toyota

Folsom, CA

4.5
1,029 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,029 reviews

May 19, 2024

The deal went fairly quick and the customer service was excellent. All in all it was a pretty smooth process. More

by jamie.bernice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fabiani
May 19, 2024

manager give us a good advice on buying a car…they treated us good during the visit More

by edoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
dmallo Admin, Trent Wall
May 17, 2024

Nice, friendly take good care customer, Ian very happy for your service I will come back again More

by Cynthiahluu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Dowd, Trent Wall
May 17, 2024

Great service writers, especially Chris Avalos. He doesn’t pressure you to have repairs done. Honest and sincere like all the other service writers. More

by kirkfujikawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
May 15, 2024

I've been going to this dealer fot last few years for service. Great customer care. I wouldn't go to any other dealer to service my Toyota. I highly recommend them More

by rickgriess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos a excellent adviser.
May 17, 2024 -

Folsom Lake Toyota responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 15, 2024

Chris was amazing with help me out and Dennis is an amazing technician. Thank you More

by Der vang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos & Dennis
May 16, 2024 -

Folsom Lake Toyota responded

We're delighted to learn about your positive experience and the amazing assistance provided by Chris and Dennis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 13, 2024

Aaron my service advisor did a fantastic job and he was pleasant to work with. I say him deal with an irate customer and he was pleasant and professional. He communicated well about the status of my serv More

by kevin.carter.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
May 17, 2024 -

Folsom Lake Toyota responded

We're delighted to learn about your positive experience and the fantastic assistance provided by Aaron! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 12, 2024

Excellent customer service. Highly recommend. Internet Sales Manager Gerald Remeiro was extremely helpful and professional. The finance manager Mohammed was funny and not pushy. More

by MI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Remeiro, Mohammed
May 16, 2024 -

Folsom Lake Toyota responded

It's great to hear you had an excellent experience with Gerald and Mohammed at our dealership! We appreciate your recommendation and are delighted that you found our team helpful, professional, and not pushy. Thank you for choosing us!

May 10, 2024

Quick and efficient service by Michael xx Pierre. . in and out within the hour. Good service. More

by Johnroest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael xx Pierre
May 11, 2024 -

Folsom Lake Toyota responded

We're delighted to learn about your positive experience and the quick and efficient assistance provided by Michael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 10, 2024

Folsom Lake Toyota is a great place to go for quick and efficient service. Paul is one of the best services people I have ever had to work with. He is always good at explaining what is going and patient w More

by laurie-mcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick ⭐️⭐️⭐️⭐️⭐️
May 15, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Paul provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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