Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Floyd Chrysler Dodge Jeep Ram - Service Center

Floyd, VA

4.5
13 Reviews

13 Reviews of Floyd Chrysler Dodge Jeep Ram - Service Center

Sort by
April 26, 2024

Start to finish was awful did not feel as if I was purchasing a car. Got car the next day check engine light came on. I buy a lot cars out of them all this was the worst one for sure. More

by freda.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Comfort
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leron, Wendy and finance department
Report | Print
Helpful
April 25, 2024

They were very honest and timely with their repairs. I would definitely recommend them to anyone needing work done on their vehicles. More

by cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 25, 2024

As always, the service crew did an excellent and professional job. We have moved 50 miles away, but will always return there for service. More

by tandbwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Helpful
April 16, 2024

Great work and easy to work with. I am it was easy to make, and dropping off my vehicle was very convenient More

by adamlukey66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy
Report | Print
Apr 18, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Adam, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
April 12, 2024

Thanks, guys. I was delightedly surprised by how soon you were able to change the fluids and get me back on the road. Kudos to the women in charge of the game! More

by dawnshiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
greated by fine lady, money taken by another fine lady, i wasn't given any names. service by someone was just fine.
Report | Print
Apr 17, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Dawn, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
April 12, 2024

They fixed the trouble quick and had the truck up and running great all in one day!! More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Chase, thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
April 10, 2024

Always do a great job. don't like some of changes but I can stand it. Thank you More

by steeledan56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Dan, thank you for providing this feedback about your experience at Floyd Chrysler Dodge Jeep Ram. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
April 05, 2024

They fixed my problem in very timely manner. Everyone was concerned and willing to assist. More

by weeks30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

We appreciate your kind words. We are glad that we could get your vehicle fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
April 05, 2024

We have found a new Dodge Dealership. You guys treated us like Royalty. We will be using your services in the future. More

by michael@icsiworks.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Michael, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
April 04, 2024

Very accommodating. Appreciated the fast service for an oil change, tire rotation. Can't beat the hometown crew! More

by pwearnest
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
1
2