Fitzgerald Chevrolet Cadillac Hagerstown

Liv and the whole staff who supported us in our purchase was amazing! Liz came out instantly on one of the windiest days in April and assisted first thing in the morning. We hit it off instantly browsing th was amazing! Liz came out instantly on one of the windiest days in April and assisted first thing in the morning. We hit it off instantly browsing through the lot , then we went inside to look up what could be a good fit for our family. We were a bit worried we wouldn’t be able to get our second vehicle …but she literally did everything she could to make it happen. Thomas came in and assisted and we were on track! We ended up getting our vehicle on our second days visit and have been so fulfilled since! Thank you Liv, Thomas, and everyone else that played part in our Fitzgerald experience. We will definitely be referring as many family and friends as we can. We will also be back in the future to get our bigger vehicle(Jeremy is hoping for the Outback) lol. Thank you for everything! More

Every person I dealt with was amazing! Especially Olivia. Will definitely recommend this dealership to friends. Especially Olivia. Will definitely recommend this dealership to friends. More

Was not very impressed with the sales department. Did not explain the cost and brake down of what i was paying and what was taken off and you sent emails and I have replied and i have not gotten bac Did not explain the cost and brake down of what i was paying and what was taken off and you sent emails and I have replied and i have not gotten back to. More

Went into to get a coating on vehicle that I purchased when buying the car thought the dealership. Upon picking up my vehicle, the paint now has swirls in it. I then asked for them to fix it and took my v when buying the car thought the dealership. Upon picking up my vehicle, the paint now has swirls in it. I then asked for them to fix it and took my vehicle back to get the correction fixed. It still has paint swirls. I was told to take the vehicle to another dealership because they “do not have the technical skill to fix it”. Ruined the paint on the vehicle and now it’s apparently my issue to get it corrected because they can’t do the job correctly the first time. More

Happy with my purchase, love the car, no buyers remorse at all. Friendly people, good deals, would buy again at all. Friendly people, good deals, would buy again More

Brad was great in assisting us with the purchase of our Eclipse crossover. Our experience here was great! Eclipse crossover. Our experience here was great! More

The staff was very friendly and helpful until I got the vehicle home now am having issues with it! They are going to do anything to get my loan approved just to get my down payment. I called to speak to th vehicle home now am having issues with it! They are going to do anything to get my loan approved just to get my down payment. I called to speak to the manager to try express how unhappy and unsatisfied I am, and he said "Ms. Long I don't know went your do unhappy, you should be one of the happiest people we have every dealt with, we bent over backwards to get you the loan, (Thomas came to me after being there for hours, to tell me if I put down another 600 down they would not have to verify my income or employment, I should have declined Rodgers there) I should have asked more questions, but until signing the documents did I see my interest was 24%! Again I should have walked out! As soon as I get home the under carriage had fallen down dragging under the car, I took it back, they fixed that, get it back and now the entire audio system will not work!! So now I have to take it to Ford, another out of pocket expense!! I completely feel like they put me in the lowest of the low, the only way they could probably get me a loan, my credit is not good and I have a repossession from a few years ago, just to get my down payment! They were very nice in the beginning but now just plain disrespectful and ignorant, yes, I know I bought a used car, I know things can go wrong, but as soon as I get it home?? They got my money, they dgaf about how THEY made me feel, it's on to the next customer......I 100% feel taken advantage of!! Would not recommend, especially if you do not have good credit and if you are planning to put a few thousand down, check the vehicle throughly, they will bend over backwards to get your money,..... Shame on you, I worked hard to save that money!! More