Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
2,594 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Always friendly and helpful. They do their job and get you in and out in a timely manner They do their job and get you in and out in a timely manner More
Great service always a pleasure to do business very helpful staff is the best always courteous and honest helpful staff is the best always courteous and honest More
Great service, couldn’t be happier they did a great job, not pushy, there to help you not pushy, there to help you More
Knowledgeable and easy to work with. I would definitely purchase from them again. They ensured I was satisfied with my purchase. I would definitely purchase from them again. They ensured I was satisfied with my purchase. More
They checked my car and did a great job I will bring my car there every time car there every time More
Neil was great . Took care of all my needs.Call me when car was finished Took care of all my needs.Call me when car was finished More
Our car was there for 1 month and still no part. Part paid for. Still not in. Absolutely ridiculous. Part paid for. Still not in. Absolutely ridiculous. More
Lack of communication was one of the biggest problems. I understand how busy the service center is but I did not have my truck for over 10 days. I dropped it off early hoping to get it seen early but knew I understand how busy the service center is but I did not have my truck for over 10 days. I dropped it off early hoping to get it seen early but knew at least it would be seen on the day of my appointment. Then come to find out it wouldn't even be seen until the next day where the main mechanic was not even there to look at it. Whoever is the main on answering phones in the service department is rude too and seemed annoyed when I would ask about my truck even though it should have been seen on the day of the appointment anyway. I did like Steve though once he took over there was better communication for the most part. I also just had to replace two of my tire pressure sensors after i had just changed the rear one a month ago they were both working fine before I had to take my truck in for the previous service. I think all the resetting the sensors may have caused issues and caused the replacement to be needed. More
I had appt for 200pm Monday. At 530p I got the call that truck did not make it in to shop. Can I leave it overnight. I get a call on Tue 130 pm. I’m told my rotors have to be tur At 530p I got the call that truck did not make it in to shop. Can I leave it overnight. I get a call on Tue 130 pm. I’m told my rotors have to be turned and brakes shaved down. $386. Dollars. I go p/u my truck. Oh sorry, it will require new rotors. We don’t have them in stock. Oh great!! We can get them in 3 days. You can come back. NO THANK YOU. Two days wasted More