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Faulkner Subaru Harrisburg

Harrisburg, PA

5.0
248 Reviews

3233 Paxton Street

Harrisburg, PA

17111

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Showing 248 reviews

March 20, 2024

Tire went flat today. I experienced excellent emergency service facilitation from Owen D at Subaru, Paxton street, Harrisburg. Greatly appreciate his customer service. More

by Scootch8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen D
Mar 22, 2024 -

Faulkner Subaru Harrisburg responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 23, 2024

everyone is always pleasant and very helpful when arriving and the service is fast and expertly done. More

by cnd961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Remmey
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 20, 2024

I always receive great customer service, and they get my car in and out of the shop quickly. More

by SubiWRXFan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry & one more person.
Mar 02, 2024 -

Faulkner Subaru Harrisburg responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 12, 2024

I love dealing with this dealership. They are always very friendly and I know they would not try to sell me something that I didn’t need. They always explain things to me so that I und More

by Klynn461
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mann in Sales, Jared Judson
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2024

Initial 6 month service was done as scheduled and since it was raining, an employee brought the car to my wife. Thank you. More

by timnoll
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Remmey, Zach Shatto
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hi Timnoll, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 06, 2024

Did the four wheel alignment on time, fair price and alignment made a difference in how the car handled. More

by brennemanrBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with a specific employee
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2024

I always feel very satisfied with the service department. Everyone is professional and respectful of time and customer comfort. More

by eae401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Remmey, Zach Shatto
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hi, we strive for 100% satisfaction and it is great to see you had such a positive experience at Faulkner Subaru Harrisburg. Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2024

The dealership is clean, well organized and customer focused. Service staff do an excellent job of keeping the customer well informed. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Remmey, Zach Shatto
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2024

I received fast and efficient service for my vehicle and very helpful advice from the parts department. More

by lots of subs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2023

On time and comfortable wait area. Helpful customer service department. Coupons available for services offered. More

by properethel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Remmey, Zach Shatto
Feb 28, 2024 -

Faulkner Subaru Harrisburg responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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