Fairway Ford

Working with Rancey Carter was an absolute pleasure! I highly recommend you to work with Rancey if you are considering buying a previously owned automobile. I highly recommend you to work with Rancey if you are considering buying a previously owned automobile. More

GO ANYWHERE ELSE ! ! Our Lincoln Navigator air conditioner fan was whining, cutting in & out and it wasn’t blowing cold air. Took it here for repair. Had a bill for over ! Our Lincoln Navigator air conditioner fan was whining, cutting in & out and it wasn’t blowing cold air. Took it here for repair. Had a bill for over $400 above and beyond our Endurance insurance because they labor fees are so much over the standard book rates, and when we got in the car, the air was still warm and the “new” fan whined. We told them immediately as we hadn’t even left the lot. We were told our insurance only covered standard parts, not “Ford/Lincoln “ parts ( which were more than double the price) so they were not responsible. If we wanted it fixed, we had to pay for another appointment, another diagnostic and another round of labor fees. In other words, we would have to pay them to repair what they were JUST PAID TO REPAIR !! Where we come from we call that FRAUD ! More

Great salesman. No pressure. Polite and knowledgeable. I am probably going to purchase the Expedition from him. am probably going to purchase the Expedition from him. More

clean dealership friendly staff I was looking at very specific features was showed my options and went for a test drive sales was very helpful specific features was showed my options and went for a test drive sales was very helpful More

Professional transaction from top to bottom, Had to order my vehicle and was kept updated throughout the entire process. Will start with them for our next purchase order my vehicle and was kept updated throughout the entire process. Will start with them for our next purchase More

I couldn’t be more pleased with the big truck service department of fairway Ford. My truck was under warranty and a dealership closer to my house could not fix problem! Was directed by Ford to take truck department of fairway Ford. My truck was under warranty and a dealership closer to my house could not fix problem! Was directed by Ford to take truck to fairway where my truck was fixed in a timely fashion More

We really love our new truck! The dealership was awesome at helping us figure everything out and choosing exactly what we needed with the features we needed as well! We will be sending everyone there. Our s at helping us figure everything out and choosing exactly what we needed with the features we needed as well! We will be sending everyone there. Our sales lady rhonda copper rocked!!! More

Bait and Switch I went to Fairway Ford to purchase a new Ford Expedition Max, Limited Edition. I was excited to take advantage of the 0% Financing for 84 months and n I went to Fairway Ford to purchase a new Ford Expedition Max, Limited Edition. I was excited to take advantage of the 0% Financing for 84 months and no payments for 90 days offer that was widely broadcasted (and still is) by Ford. After researching online, I was connected with Joel. Joel was a very good salesperson and was able to find me the exact car I wanted. He let me know that Ford rolled back the 84-month option, leaving me to believe the 72-month option was still available. When I went to pick up my car that all changed. Apparently those offers did not apply to the Expedition, although it still shows 72 Month 0% online. I walked out of there with a great car but feeling dirty, the way most people feel about dealing with used car salespeople. More

No high pressure sales. After researching Ford online and checking prices of the dealers all over the area, Fairview was always cheaper. I also went on the recommendation of After researching Ford online and checking prices of the dealers all over the area, Fairview was always cheaper. I also went on the recommendation of a coworker. I have to say, they were very nice. Not pushy at all. No high pressure sales. They seemed honest and fair. I will go back there when it's time to buy another car. More

Delighted In one word, the experience was Delightful. The best thing for us was in working with Malak Moulaie directly and not a team. In other words, I never In one word, the experience was Delightful. The best thing for us was in working with Malak Moulaie directly and not a team. In other words, I never felt their was a gang of salesmen teaming together to push a sale as I felt at other sales lots. Malak was very knowledgeable, flexible and personable. He proactively and intuitively answered unvoiced questions. And Malak’s introduction when I arrived (alone) was professional and respectful. We were not disappointed either, in his value of my husbands time when he later visited. I can’t speak to price negotiations because my husband qualified for the X Plan. However, I can say that we never felt lesser treatment because of the deal either. All in all, I would quickly recommend any family and friends to Malak and the sales process at Fairway Ford. I anticipate the same great service from your Service Department in the future. Thank you for making a personally stressful process into one that I can easily reflect as delightful. More