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Fairfield Volkswagen

Fairfield, OH

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1,146 Reviews

6065 Dixie Highway

Fairfield, OH

45014

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Showing 1,146 reviews

February 06, 2024

Be very careful with this dealership! I did a trade in and decided to lease. The dealership owed me $19,000 on the exchange. It has now been 40 days and no check. No title memo. No licens More

by gregscheid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Frech, Steve Haas
February 15, 2023

Caution taking your car here for service. I brought in my GTI to have the timing components serviced. I drove my car in and had to have a wrecker bring it home when they were done. They told More

by mikiefrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Since left
December 12, 2022

On the phone, I asked if there were anything wrong with the car, if it has been inspected Whoever I talked to said it had been inspected and no issues with it so I made an appointment to come see it. I a More

by Chris
Recommend Dealer
No
Employees Worked With
Steve ??????
May 24, 2022

Purchased a 2015 VW Golf R from this dealership in April. The car is fine, and the sales experience wasn't terrible. However, I had to call twice to get an update on my plates, since my original salesperson More

by SMPETERSON713
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Radstke (close enough)
January 06, 2022

Very professional. Very quick process. In and out in less than 2 hours. Highly recommended. More

by Philpenn66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendal
October 04, 2021

I looked a car on line that it kind of hard to rate this dealer More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nessler
August 03, 2020

Cheaters I took my 2019 Tiguan in for service this morning, they tried to sell me an air filter for 44+ dollars, I told them no, I was able to replace it cheap More

by ballew.lee.roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zack French
April 15, 2020

Incomplete work is costly I took my Passat in for repairs due to leaking antifreeze and the temperature alarm signaled. The last time this happened it was the heater core. Th More

by CTurner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager, Stacy, Liz Dietrich
July 02, 2019

2014 CPO Jetta tdi We purchased a 2014 CPO Jetta tdi and after 2 days the ECM went out. They towed the car to dealer for repair, but who knew it would be 2 months to ge More

by 2014 Jetta Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Blaine, Ron Whaley, Chris Roth
June 10, 2019

Great Experience and I Hate Car Buying The entire experience was a pleasure. It was a no haggle, stress free, way to buy a car and I will go back for my next car. My salesman Greg Webb was More

by Happy Atlas Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Webb
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