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Executive Volkswagen - Service Center

North Haven, CT

4.9
322 Reviews

322 Reviews of Executive Volkswagen - Service Center

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May 06, 2024

I have been using this dealership for many years. I would highly recommend to anyone. The service department is excellent! More

by LEEACE1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

May 05, 2024

Great service, friendly and helpful staff - I would strongly recommend this dealership. I will be back. More

by JOEL.ROZOWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Executive Volkswagen responded

Thank you, Joel, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

May 01, 2024

I had a great experience at Executive Volkswagen yesterday. Skip was helpful and kept everything simple for me. He also stayed in communication with me well throughout the day. Thank you! More

by BENGAYLORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Skip here at Executive Volkswagen.

May 01, 2024

Skip took care of my time constraints to make sure I was at my destination on time. Great service and team! More

by tiffanyulrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Executive Volkswagen responded

Thank you, Tiffany, for taking the time to share your thoughts on working with Skip and our team. We're glad to hear we delivered such a great experience!

April 28, 2024

I brought my car for the 30k checkup. Marlena received me and explained the service. Tyler was responsible for doing the checkup, he texted me a video explaining thoroughly the status of More

by pmezaq13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

April 25, 2024

The checkin-in process was flawless. Moreover, one of the sales reps saw me working on my laptop at a less-than-ideal table in the waiting area, and he took the initiative to offer me a More

by carmenblack2008
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words, Carmen, and for taking the time to leave us this wonderful feedback!

April 24, 2024

Very helpful squeezing me in with emergency flat tire replacement issue. Especially appreciated because I had four all new tires; they figured out it could be handled under warranty. Much appreciated. More

by channing.707
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

April 22, 2024

Marlena was very knowedgeable and effiicient she was. also we had the car detail and turn out beautiful. More

by HOMERRICHYKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad Marlena could help, and we hope to see you again!

April 21, 2024

I dropped car off at scheduled time and picked it up at the time scheduled time. More

by LCOTTIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 20, 2024

Skip Scanlon was professional, knowledgeable, efficient, and helpful. He kept me informed throughout the process More

by jmicale1456
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

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