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Executive Kia - Service Center

Wallingford, CT

4.7
1,221 Reviews

1,221 Reviews of Executive Kia - Service Center

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May 28, 2024

My appointment for oil change was a good experience. .. I didn’t have to wait long and the tech was very thorough with my vehicle checking everything.. I will definitely return for future oil changes. A More

by Bscorpio13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Everyone at Wallingford executive Kia is always very helpful and very informative and very knowledgeable. Rick has always been wonderful and now Rachel Marshall has been excellent in explaining and maki More

by RannC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Harrison was very communicative about the service and the work being performed. Kept me up to date and aware of any work necessary. More

by skeogh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Always courteous and accommodating. I have purchased 4 cars from this dealership and they appreciate by business as they treat me well at every visit. More

by Dan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mies
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Everyone that we interacted with at Executive Kia was very professional and friendly. We have recommended them to other people. More

by cdinino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

May 18, 2024

The showroom, wait room and dealership need a makeover. Building looks tired and rundown but employees are very courteous and helpful and take care of my vehicle. More

by CHUCKVANNOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Executive Kia responded

Hi Chuck: Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you and that you had such a positive experience! Carl Maratta Service Manager

May 16, 2024

Courtesy and helpful employee from beginning to end. Thank you for the help given and for fixing my vehicle. More

by Alicia.beniquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Alicia, and we hope to see you again! Carl Maratta Service Manager

May 13, 2024

Working with Rachel was a pleasure. She kept me informed of the progress being made with my vehicle while being serviced. Her demeanor shows she cares and understands the needs of the c More

by dhighsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Executive Kia responded

It's great to hear that Rachel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

May 10, 2024

Polite and informative . Quick to get back to the car owner with results and adv More

by jscio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

May 10, 2024

Always helpful. ..always pleasant...always professional...Service department is always a big factor in where I choose to buy a car. More

by RIRIBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

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