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Elliott Chrysler Dodge Jeep Ram Fiat of Palestine - Service Center

Palestine, TX

4.4
141 Reviews

141 Reviews of Elliott Chrysler Dodge Jeep Ram Fiat of Palestine - Service Center

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April 22, 2024

Always easy and done right here! They let me know what is needed and give me options. More

by Jgsimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your kind review about our clear communication and service at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. We value having smart customers like yourself. Safe travels.

April 19, 2024

I loved working with the service department they were very professional and they let me know quickly what was needed to get my Jeep back on the road! More

by jvilleautoglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your feedback. It's good to hear that our service department was professional and efficient in helping get your Jeep running again. Thank you for choosing Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine.

April 18, 2024

They went above the expectations. I went in for an oil change and asked them to take a look at another issue while I was there. The issue ended up being a loose connection on my winds More

by dakotawill22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loveless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

We're glad to hear our team provided comprehensive service during your oil change at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. We always try to be thorough in finding and explaining solutions for extra concerns that arise. Thank you for sharing your positive experience.

April 16, 2024

The service dept people were great. The communication was great. The waiting area not so great. More

by rmorrisonranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi rmorrisranch, thank you for your business and for sharing your experience. We have a great team in our service department that does all they can to make sure that you are well taken care of and your vehicle is ready to roll. We also appreciate your feedback on the waiting area. We are hoping to be able to build a new facility in the near future.

April 12, 2024

Just awesome even though it took me a while to get it there. Thomas and everyone went above and beyond. More

by April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi April, Thank you for your business and your kind words. Thomas does a great job taking care of our clients and is an asset to our company. Again, we appreciate you choosing Elliott CDJR Fiat of Palestine and are thrilled to count you as a member of the "Elliott Family"!

April 10, 2024

Got my truck in a timely manner, didn't have to wait long, part installed correctly More

by hollisterken2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

HI hollisterken2, thank you for your business and your kind words. Our team works hard to make sure that you are well taken care of and in a timely manner, without sacrificing the quality that you deserve and expect. Again, we appreciate you choosing Elliott CDJR Fiat of Palestine and are excited to count you as a member of the "Elliott Family"!

April 09, 2024

I receive excellent service every time I visit the dealership! 100% recommend Elliot to any and everyone. More

by jerriemines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi jerriemines, thank you for your business and your kind words. We strive to provide exactly what you said "excellent service every time". It is always great to hear from clients like yourself who let us know we are achieving our goal. Again, we appreciate you choosing Elliott CDJR Fiat of Palestine and we are excited to count you as a member of the "Elliott Family"!

April 05, 2024

Thomas the service manager/tech was awesome and great with follow up. I will bring my vehicle back for service. We live about an hour away but our local dealership had very poor service. So it was nic More

by lanette2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi lanette2002, thank you for your business and your kind words. Thomas does a fantastic job of taking care of our clients and making sure that their service needs have been met. We hate to hear that you had a bad experience elsewhere, but are thrilled to know that we will be your "go-to" dealership. Again, we appreciate you choosing Elliott CDJR Fiat of Palestine and we are honored to count you as a member of the "Elliott Family"!

April 04, 2024

Mr Thomas Martin did an exceptional Job, He is a tremendous asset to Elliot Dodge in Palestine Tx. His customer service was welcoming, I was really happy Thank You More

by droptopmustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi droptopmustang, thank you for your business and your kind words. You are right about Thomas, he does a fantastic job of taking care of our clients and he certainly is a tremendous asset to our team. Again, we appreciate you choosing Elliott CDJR Fiat of Palestine and we are excited to count you as a member of the "Elliott Family"!

April 03, 2024

I don’t know Thomas Martin. We had a very good experience with Juan Servin. He’s good at his job and has a good personality. Would recommend him to anyone looking to get a new More

by etexcomp
Recommend Dealer
Yes
Employees Worked With
Cody Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Servin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi etexcomp, thank you for your business and your kind words. You are 100% correct about Juan, he's great and does an excellent job helping our clients find their perfect fit. Again, we appreciate you choosing Elliott CDJR Fiat of Palestine and we are thrilled to count you as a member of the "Elliott Family"!

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