Eddie Tourelle's Northpark Hyundai
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Our family has benefited tremendously from Eddie Tourelle's North Park Hyundai for many years. Raising 5 teenagers means budgets are tight and there is very little margin for catastrophic car probl Tourelle's North Park Hyundai for many years. Raising 5 teenagers means budgets are tight and there is very little margin for catastrophic car problems. Recently our 2018 Hyundai had an unexpected engine problem such that a replacement was required. Whether it was covered under warranty was highly questionable to me but definitely not to Ronald Oubre (Service Manager), and, Christina Sharp (Service Advisor). They leveraged their influence with Hyundai and pulled out all the stops to install a new engine at no cost. Who does that these days? Over the last 6 years I could give many other examples that the North Park team have helped with our vehicles for our kids etc. They stand by their product and their commitments are always long standing and not based on convenience. As an engineer I can say that Hyundai produces the most value and reliance compared to other manufactures and vehicles costing $20K more, without a doubt. Eddie Tourelle and Christina will go way beyond to keep their customers satisfied years beyond the purchase date. Glad for the opportunity to boost about excellent service because across all industries it is disappearing with the exception of North Park Hyundai. thanks again for looking after the Ponder family. Sincerely, Jim & Laurie Ponder More
Very professional and helpful. Performed my service of oil change, transmission flush along with a radiator flush in a timely manner. Performed my service of oil change, transmission flush along with a radiator flush in a timely manner. More
Bare minimum service . First service oil change, oil change warning not reset and few other issues I asked to check were not checked. First service oil change, oil change warning not reset and few other issues I asked to check were not checked. More
Good experience. The status app can use some work. The work was completed before the app stated the vehicle was completed or before someone could tell me over the pho The status app can use some work. The work was completed before the app stated the vehicle was completed or before someone could tell me over the phone that the vehicle was ready. More
Service rep was very helpful on all issues I brought up. Even when they could not fix it right then and there, he gave me specific instructions on how to fix it. Which I was able to do at home. Even when they could not fix it right then and there, he gave me specific instructions on how to fix it. Which I was able to do at home. More
Great sales process! Everything was easy and smooth. I would defbuy from them again and recommend them. Everything was easy and smooth. I would defbuy from them again and recommend them. More