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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

Overview
Employees
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Vehicles
4.9
1,486 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,486 reviews

May 18, 2024

Went in with the hopes of getting a car but was nervous for the commitment I was going to make. Eric McGee saw how nervous I was and was extremely patient with me. Would fully recommend coming and asking f More

by cavazosc93
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric McGee
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May 19, 2024 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Cavazosc93! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Helpful
May 17, 2024

Their customer service was awesome and they made the process very easy from start to finish. Eric helped me out a ton! More

by ap3luc
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Syriani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric McGee
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May 18, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
May 08, 2024

We just purchased our second vehicle from ED Napleton Honda Oak Lawn, a 2024 Honda Accord Hybrid Sport and I can say nothing but wonderful things about this dealership. Super helpful people, nice and ve More

by Maria Casillas
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Alramli
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May 09, 2024 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Maria Casillas! We hope we can continue to be of service to you down the road!

Helpful
May 05, 2024

Went to look at a car we found online. Eric McGee was our sales consultant at Napleton Honda. He was very nice, knowledgeable and easy to work with. More

by pamela.liss1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Eric McGee
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May 06, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Helpful
May 02, 2024

Worked with Hugo who was recommended to me and when I say he really took care of things and helped me out, great guy to work with ! More

by abelortega99
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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May 03, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Helpful
April 27, 2024

My sales person Eric McGee was great help me out find a vehicle that was for me I love how helpful he was. More

by joshuabuchanan4404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric McGee
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Apr 29, 2024 -

Ed Napleton Honda in Oak Lawn responded

Joshuabuchanan4404, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Helpful
April 24, 2024

Came in with my friend looking a a used car and we met Hugo who was great at showing all my options and making it easy for me More

by Timparker3571
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Apr 27, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Helpful
April 18, 2024

Hugo was such a great person and wouldn’t have wanted anyone else’s help. My brother and and I were so relaxed and enjoyed the process with him. Excited for my new car! More

by Thomas92eboli
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Apr 19, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Helpful
April 18, 2024

I had a great experience at ed napleton honda with my sales person danny. he was so patient and explained everything we needed and we drove home in our dream car. More

by erik d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi Erik, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Helpful
April 11, 2024

Hugo was a great help getting my first car and made the process smooth and easy, now I can commute to my new job ! More

by mattplutzuic
Recommend Dealer
Yes
Employees Worked With
Hugo Hernandez
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Apr 13, 2024 -

Ed Napleton Honda in Oak Lawn responded

Hi, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Helpful
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