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Ed Morse Honda

Riviera Beach, FL

3.7
1,064 Reviews
A West Palm Beach new & used car dealership. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsehondaservice.com President's Award Winner! The President's Award is the most prestigious and coveted award bestowed upon a Honda Automotive Dealership. It recognizes those Dealership teams who have demonstrated professionalism and an unwavering pursuit of excellence in all areas of operation - customer service, sales, training and facility operation.
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3790 West Blue Heron Blvd

Riviera Beach, FL

33404

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Showing 1,064 reviews

April 02, 2024

Basically, I was lied to just to make a sale by the end of the year I was sold it car I could not afford. I have not even been able to make a payment. The car is probably going to be repossessed.my loan wa More

by s.janekoning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marie Iacuone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Ed Morse Honda responded

We sincerely apologize for any miscommunication and inconvenience experienced. Our aim is always to provide transparent information and the best options for our customers. We would appreciate the opportunity to discuss your concerns further and find a satisfactory resolution. Please reach out to our General Sales Manager, Chris Prager via email at ChrisPrager@edmorse.com so we can address this matter promptly. Ed Morse Corporate Offices

March 22, 2024

I’ve worked with several outstanding people while visiting Ed Morse Honda and I apologize if I didn’t mention everyone. I’d strongly recommend for new or preowned sales and service. More

by KerryW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Marasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lovelett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mehdi "Mimoh" Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Morse Honda responded

We're happy to hear that you had an excellent experience! We appreciate your feedback and thank you for choosing us here at Ed Morse Honda! Ed Morse Corporate Offices

January 08, 2024

The Ed Morse internet sales team has poor morals and values. One can only presume it also carries over to the in-person sales team. Victor Oliveira wasted my time with ridiculous back and forth without More

by Paul Cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Oliveira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : matt lerner
Jan 09, 2024 -

Ed Morse Honda responded

Thank you for letting us know about this. This is not the culture that we promote here at Ed Morse Honda and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please don't hesitate to reach out to our Internet Manager, Matt Lerner via email at MattLerner@edmorse.com. Ed Morse Corporate Offices

December 14, 2023

Tony rocha will try to convince you that he has your best interest but he doesn't. Very dishonest person. Wont admit to his mistakes and when you call him out in front of everyone he will try his hardest too More

by New york FDNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Rocha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Wetten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Ed Morse Honda responded

We sincerely regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to our General Manager, David Mathews via email at DavidMathews@edmorse.com. Ed Morse Corporate Offices

December 06, 2023

Excellent service from Honda and Abraham Hernández. Very courteous and he explains the services very well. He is bilingual and that is a plus. More

by andrealira70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Ed Morse Honda responded

We are happy to hear of your great experience with Abraham! Thank you for choosing us! Ed Morse Corporate Offices

September 22, 2023

Dude is a price gouging scammer. Condescending and a xxxxxx. Thinks he can charge whatever he wants and thinks we will pay. More

by Tylerrupe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sep 22, 2023 -

Ed Morse Honda responded

Tyler, we apologize as this is not the level of customer service we promote at Ed Morse Honda. We would appreciate another opportunity to earn your business. Should you wish to discuss, please do not hesitate to reach out to our Service Manager, Tony Rocha via email at TonyRocha@edmorse.com. Ed Morse Corporate Offices

September 05, 2023

Zack is the best. Been going to him for many years. Great guy and honest. More

by john.vryonides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ed Morse Honda responded

We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

July 01, 2023

March 28 2023 I had my transmission fluid chaned on my 2019 honda pilot Supposebly at ED Moriss for $200. 3K miles later had trouble with my transmission brought car to Apple Tree Honda in Fltecher NC the More

by frankjfl29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Badia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Ed Morse Honda responded

We are sincerely sorry for any inconvenience you faced. We've since been in contact with you regarding this situation and hope that it improved your experience. We are here to talk through any further questions or concerns you may have. Please don't hesitate to reach out to our Service Manager, Tony Rocha via email at TonyRocha@edmorse.com. Ed Morse Corporate Offices

May 13, 2023

I have a 2012 CRV and have never been to another dealership or mechanic for my car. It is way out of warranty so I don't need to use Ed Morse, however I trusted them with my car. Took my car in Apr More

by jsouthard43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Ed Morse Honda responded

We sincerely regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to our Service Manager, Tony Rocha via email at TonyRocha@edmorse.com. Ed Morse Corporate Offices

January 04, 2023

I left my car with them for 3 days because I had some oil leaks. I picked my car up and drove it home then to work only to find is smoking and leaking still. I called the advisor and he told me to drive it b More

by Calvin W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Ed Morse Honda responded

Calvin, We understand you've been in contact with our Service Manager, Tony Rocha, about this matter. We apologize once again for any inconvenience you faced, please let us know if you have any further questions or concerns. Ed Morse Corporate Offices

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