Ed Morse Cadillac Brandon - Service Center

Great customer service. I am happy with the dealership. Eric informs me about how the services are going and the time I will be waiting. I am happy with the dealership. Eric informs me about how the services are going and the time I will be waiting. More

Well just so you know I tried to get a hold of Nate Rood but he didn't have time to answer my email. Must be as typical of Nate , he was too busy but he didn't have time to answer my email. Must be as typical of Nate , he was too busy More

I followed Carlos Martinez to Brandon from Tampa because I knew I could trust the service. I was right. I’m very happy with the repair on my car but I also have peace of mind. I knew I could trust the service. I was right. I’m very happy with the repair on my car but I also have peace of mind. More

Great service and reasonable pricing. Mike Murphy is a great service advisor. I highly recommend Ed Morse Cadillac. Mike Murphy is a great service advisor. I highly recommend Ed Morse Cadillac. More

So pleased to be working with Mike Murphy after having a few other service advisors who didn't last. I feel that Mike is always honest and reliable when he is working with me. few other service advisors who didn't last. I feel that Mike is always honest and reliable when he is working with me. More

The quality of workmanship, or lack thereof, of a visit to a Cadillac dealership in Clearwater led me to Ed Morse. First and foremost, keeping me informed is THE best start of keeping me satisfied. Hei to a Cadillac dealership in Clearwater led me to Ed Morse. First and foremost, keeping me informed is THE best start of keeping me satisfied. Heidi did a phenomenal job in doing this with a daily update. Once she and the team identified the problem, they acted as quickly as possible to resolve. This is where Matt stepped up. After his technicians completed the work, he came to me and explained what they had done and he would now do a test drive. After his test drive, he came back to me and explained HE wasn't satisfied. His next words were music to my ears. He says to me, "if I'm not satisfied, I know you won't be." That simple gesture. That level of attention to detail. That personal touch won me over 10-fold! As a previous ownership of Audi's, a Mercedes and Ford (current owner as well), never has a service manager made such a statement; never! He capped it off by voluntarily giving me his card with the caveat, "if you have any problems, some see me." I'm truly appreciative of his professionalism. He's a Certified Master Technician for good reason! So to both Heidi and Matt, thank you for very much for such a positive and satisfying experience. You've definitely earned my business! More

Working with Eric is always a pleasure. He is kind and thoughtful and takes care of my car service needs without suggesting something I don't really need done. I also love the two way free He is kind and thoughtful and takes care of my car service needs without suggesting something I don't really need done. I also love the two way free shuttle service since I only have one vehicle to drive. More

Easy in Easy out but no rushing! everything explained by me service rep and then some! Great job Mike Murphy! everything explained by me service rep and then some! Great job Mike Murphy! More

Mike has been my service advisor for over 20 years. He is one of the main reasons I continue to buy from Ed Morse in Brandon He is one of the main reasons I continue to buy from Ed Morse in Brandon More

Very helpful even though my advisor was not in on the day I was there. I was there. More