Ed Martin Honda - Service Center

As we were in the premises of Ed Martin Honda in N Shadeland, , looking at the cars for sale,, a very nice courteous guy who introduced himself as Orlando Itza happily attended to us so well, we deci Shadeland, , looking at the cars for sale,, a very nice courteous guy who introduced himself as Orlando Itza happily attended to us so well, we decided to get the car we wanted. All went well and quick. Todd Sands also was so good, and the deal was sealed! All these and we’re so happy with Ed Martin Honda and with our purchase! You’ve got excellent people! Thanks so much! More

Dropped vehicle 3pm for oil change. Left it overnight. Still wasn’t done at 10am. Guessing a Ford Ranger doesn’t rank with a Honda. Either way I was done wrong. No more Ed Martin leases Left it overnight. Still wasn’t done at 10am. Guessing a Ford Ranger doesn’t rank with a Honda. Either way I was done wrong. No more Ed Martin leases or service’s for me. More

We had our Honda van towed to Ed Martin on Monday morning. The first available service opening was 10 days out. However, service rep Steve Pedigo went above and beyond. He was able to get a tech t morning. The first available service opening was 10 days out. However, service rep Steve Pedigo went above and beyond. He was able to get a tech to look at the problem the day it arrived and they were able to make the repair the same day! The whole team was great! More

I just wanted to drop a quick note to let Honda know that I caught you, I caught you giving wonderful customer service in a day when customer service is very questionable I caught you, I caught you giving wonderful customer service in a day when customer service is very questionable More

I would like to thank Dave Sonneman and Ron Hammer for working so hard to get me a great deal. Thank you so much gentleman working so hard to get me a great deal. Thank you so much gentleman More

Ron was a pleasure to work with! I scheduled my test drive online and within an a little over an hour we had a great deal on a new Odyssey that my whole family loves. He was great through the whole proc drive online and within an a little over an hour we had a great deal on a new Odyssey that my whole family loves. He was great through the whole process keeping me informed. Will definitely be back to see Ron and would recommend him. More

There was a good day for us after shopped around couple car dealers in Indianapolis , finally we found a good price for a car we’re looking for that is Honda Passport 2021. I highly recommend ED MARTIN HO car dealers in Indianapolis , finally we found a good price for a car we’re looking for that is Honda Passport 2021. I highly recommend ED MARTIN HONDA dealer at 770 N. Shadeland Ave. to everyone to purchase a good car. More

I bought a 2019 Honda Cuvic Si. It’s not what I went looking for but it was red and black and fun to drive (I’d been driving minivans for 14 years). My oil change people alerted me to some damage to som looking for but it was red and black and fun to drive (I’d been driving minivans for 14 years). My oil change people alerted me to some damage to some shields underneath the car. So I took it back to Ed Martin and told them they must have missed the damage and I would like it fixed. The service advisor told me they couldn’t fix it under the warranty. I wasn’t happy. I got in touch with Dave Sonneman, the general manager and explained everything to him. He immediately saw things my way and had the repairs taken care of quickly While the overall experience wasn’t perfect, Dave saved it. Dave still gets what customer service is about while others haven’t a clue anymore. i would definitely go back to Ed Martin for another vehicle. Thanks Dave. More

Awesome dealership wouldn't deal with anybody else but Ed Martin. Like Ronald Hammer my sales rep he's easy to get along with, not pushy like talking to family. Dave Sonnman in management is awesome always l Martin. Like Ronald Hammer my sales rep he's easy to get along with, not pushy like talking to family. Dave Sonnman in management is awesome always look forward talking to dave when he has time especially if I have waiting time. Dave and Ron is special people all around. More