Ed Martin Buick GMC - Service Center
Carmel, IN
57 Reviews of Ed Martin Buick GMC - Service Center
Lots of inventory, and very polite. Wants to sell cars. But, turn signal return observed faulty on check ride. Fix lasted one day. Told to bring in. Told not today, come back in on Wants to sell cars. But, turn signal return observed faulty on check ride. Fix lasted one day. Told to bring in. Told not today, come back in one week. Told couldn’t get to it today; maybe tomorrow. Not a good start with Ed Martin. More
This dealership has been great to work with. My sales person Arthur has been very helpful through this process. My sales person Arthur has been very helpful through this process. More
This is my second purchase with Arthur. He’s excellent what he does now I will say it’s one guy that work there. He’s a total, butt head on the finance and just avoid him as much as possibl He’s excellent what he does now I will say it’s one guy that work there. He’s a total, butt head on the finance and just avoid him as much as possible but overall it's an excellent dealership. More
Lacked professionalism. Very inconsiderate in regards to the time of the costumers, and the attentiveness of promises made for appointments were not as promised or followed through with. HIGHLY Disappointed the time of the costumers, and the attentiveness of promises made for appointments were not as promised or followed through with. HIGHLY Disappointed in my experience with them! More
I was having a warranty issue and John was very helpful and went above and beyond what was reasonable in service. I did not buy my car at this location, nor have had any service prior to this issue. After and went above and beyond what was reasonable in service. I did not buy my car at this location, nor have had any service prior to this issue. After working with John I will not take my car anywhere else for service and when time for a new car I will only buy it at this location. More
JUST GREAT Carol went above and beyond to make sure that I received the best of service on my 2014 Lacrosse when it was not starting correctly. Carol went above and beyond to make sure that I received the best of service on my 2014 Lacrosse when it was not starting correctly. More
Great service! Kaity is very professional and took great care of me. I will certainly request her assistance should I ever need to bring my vehicle in for service i Kaity is very professional and took great care of me. I will certainly request her assistance should I ever need to bring my vehicle in for service in the future! More
Carol provides top notch service! Carol went above and beyond to take care of our family when our car was needing work for over two weeks. We have 3 kids all in car seats and we needed Carol went above and beyond to take care of our family when our car was needing work for over two weeks. We have 3 kids all in car seats and we needed a loaner because my husband travels for work. There are very few loaner cars that can fit 3 car seats and Carol made sure we had one not knowing the fix for our car would take two weeks. This dealership has the best service department and it is the only reason we drive from Noblesville to buy our cars here. Thank you Carol! More
Great Service Bought a used vehicle from them had a problem after getting home. They were great about doing the right thing and getting it fixed quickly. A special Bought a used vehicle from them had a problem after getting home. They were great about doing the right thing and getting it fixed quickly. A special thank you to Service Advisor Dan Zettel and to Chris Gilliam for great customer service. When it comes to buying future vehicles we will be back. Thanks for taking care of things the way a dealership should. More