Ed Martin Acura
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Our experience was mostly stellar. The dealership was clean and inviting, and the staff was friendly. We bought a car for our college daughter through Neal Graham a couple of weeks The dealership was clean and inviting, and the staff was friendly. We bought a car for our college daughter through Neal Graham a couple of weeks ago, so he was kind enough to travel from the Toyota store to the Acura story to personally oversee the deal. Also, Elizabeth in finance was great. She explained things well and took time to understand what was important to us and what wasn’t. The once piece of constructive feedback that I’d like to offer was on the subject of the tank of fuel for the MDX we purchased. The paperwork noted that the vehicle would have a full tank of gas when we took possession of it, but as we headed down the road, we were surprised to find that it actually had less than 1/4 tank. It’s not a deal breaker, and it doesn’t sour us on Ed Martin Acura. But it was a surprising issue given the exceptional service we’d received up to that point. I've emailed this information to both of the managers who reached out for feedback, and neither has responded. So I have to assume this issue is not a big deal to them, which was a bit of a disappointment. More
On March 29th, 2024 I purchased a CPO 2022 Acura MDX for my wife and the entire process was seamless from start to finish. I came to the dealership after my wife had already done research and test driven s my wife and the entire process was seamless from start to finish. I came to the dealership after my wife had already done research and test driven several different SUVs so she already had her eyes set on the MDX. The entire team treated me with the utmost respect, friendliness, and care, while sharing their expertise on the new vehicle we were purchasing. I negotiated on certain things and they answered every question with patience and competence. I will only be going to this dealership to have our MDX serviced because of my world class experience. Big shout out to Jake Fairbanks and Logan Dresher for helping me on this purchase. I hope to do business with Ed Martin Acura in the future! More
I have bought/leased cars with Ed Martin Acura since 2010 and every car I drive off the lot confirms I made a good decision. and every car I drive off the lot confirms I made a good decision. More
I just recently purchased a 2024 RDX from Ed Martin and am thrilled with the vehicle. It's not my first from the dealership; I have been leasing cars with them since 2009. I have had TLXs, TLs and TSXs. am thrilled with the vehicle. It's not my first from the dealership; I have been leasing cars with them since 2009. I have had TLXs, TLs and TSXs. Most importantly, the people are great in sales and service. I have worked with Will Wickliff for many years. He is great. When it came time to get a new vehicle, I didn't even consider another dealership. Thanks Ed Martin Acura! More
Bryan was very responsive and attentive when I recently purchased my new TLX. Pricing agreement was straightforward and they quickly found me the car I was looking for and prepared it for delivery. Service purchased my new TLX. Pricing agreement was straightforward and they quickly found me the car I was looking for and prepared it for delivery. Service has always been great at Ed Martin this is the second car I have purchased there and continue to service my cars with them. More
Very helpful and accommodating. Matt Douglas is the best! Professionalism at it's best! Thanks Matt Douglas is the best! Professionalism at it's best! Thanks More
I worked with Matt Douglas at Ed Martin and really enjoyed the experience. He quickly worked on a deal that met my needs and helped secure great financing terms. I would definitely go back to Ed Mart enjoyed the experience. He quickly worked on a deal that met my needs and helped secure great financing terms. I would definitely go back to Ed Martin Acura. More
Karen was extremely helpful and thorough with my car buying process and made it seem less. buying process and made it seem less. More
Very positive experience with buying our car. Elliott was very responsive in keeping us informed regarding the status of the car, as it went through Ed Martin's inspection and detailing process. Elliott was very responsive in keeping us informed regarding the status of the car, as it went through Ed Martin's inspection and detailing process. He was thorough in his instruction of the car mechanics and electronics, as well as attention to details and made sure the detailing was done right. He also made sure it was hassle-free and convenient for us by providing a loaner while the pre-delivery process was worked. My first time experience buying a car without taking several hours mostly waiting, to complete the transaction. More
Karen worked hard to make sure that I was comfortable with my purchase. Elizabeth made sure that I had the best deal I could get. They both made the whole process easy with my purchase. Elizabeth made sure that I had the best deal I could get. They both made the whole process easy More