Earnhardt Chrysler Jeep Dodge Ram

Eddie is by far the best salesperson I’ve ever worked with at a dealer. This guy is at the top of his class when it comes to customer service. His professionalism, character and integrity are a credit to with at a dealer. This guy is at the top of his class when it comes to customer service. His professionalism, character and integrity are a credit to Earnhardt, or any other company that employs him. He is a standout person and I will only ever work with him should I decide to buy another car. More

Eddie is extremely knowledgeable, always concerned and understanding about the needs of his customers. He explains and advises throughout the process of the sale. He is always available to answer any qu understanding about the needs of his customers. He explains and advises throughout the process of the sale. He is always available to answer any questions. I will always purchase from Eddie! Earnhardt’s excellent customer service and friendly atmosphere, from the sales department to the service department always leaves us completely satisfied Thank you Eddie! Manny & Rose More

We live 100 miles from the dealership, but gladly drive that distance for service from Earnhardts! ...We purchased our Ram there, and had an excellent buying experience. ...Included in our purchase w that distance for service from Earnhardts! ...We purchased our Ram there, and had an excellent buying experience. ...Included in our purchase was a series of six "One Armor" treatments to help protect our vehicle from our summer sun, and other weather extremes. Again, we gladly drive the distance to Earnhardts for these treatments, as they take as much pride in their service, as we do in our truck! More

First off i want to say what a stress free experience working with Eddie was. Both me and my husband have bought each of our cars from him personally. His friendly and caring approach made the process ve working with Eddie was. Both me and my husband have bought each of our cars from him personally. His friendly and caring approach made the process very easy for us. We will definitely recommend these services to our family and friends. More

I have bought multiple cars from Eddie and can't recommend him enough. He makes the car buying experience enjoyable, he's honest and will treat you with the VIP experience. He respects your time, an recommend him enough. He makes the car buying experience enjoyable, he's honest and will treat you with the VIP experience. He respects your time, and will go above and beyond for you. More

Doug has always done an amazing job. He keeps me informed throughout the whole process. He even went over and beyond by assist with a part that needed tie downs in order for it to be saf He keeps me informed throughout the whole process. He even went over and beyond by assist with a part that needed tie downs in order for it to be safe for my drive back home. Excellent job!!!! Thank you More

I bought my Jeep Gladiator Mojave here February 26, 2022. My very first brand new vehicle. Went back there February 17th or 24th 2024. Because my gorilla glass cracked. According to jeep wave gorilla glass h My very first brand new vehicle. Went back there February 17th or 24th 2024. Because my gorilla glass cracked. According to jeep wave gorilla glass has 2 years warranty. I don't remember the service advisor's name, but he mention from the beginning of our conversation to just use my auto insurance for the windshield. I told him about the jeep wave 2 years warranty so he did took a photo of my vin number and the cracked windshield he said he will try to submit a warranty claim. I did mention to him that my rear Fox shocks making a loud squeaky noise. He said that my jeep is lifted so they cannot do any warranty. My jeep has stock suspension. He also mention that my suspension is rusted. It's mud/dirt from enjoying what the jeep is made for. He then ask me if I live in California. Then he point out that I have replaced the steering stabilizer with aftermarket fox ats. I guess that's what make my rear shock squeaky lol. It will not covered with warranty he said. He also mention that my jeep has 20,000 miles it's due for differential gear oil change. I told him that I will take care of the differential. He said someone will contact me about the windshield in a week. A week passed. I called jeep wave after a week, they open up a case #, also contacted the dealership Earnhardt but, No they did not file a warranty claim. Jeep wave advice me to go to a different dealership which I went to Courtesy jeep and they took care of it. I gave this dealership a few chances to do thing right, I've came back with this dealership a few times. First when my front differential actuator went out, I also mention to do my 1st free oil change, they kept my jeep for 3 day. Dropped it off with 1/4 gas in the tank, picked it up after 3 days, service advisor ask for 5 star so he can get a commission. Drove off from the dealership my fuel is empty fuel light is on, no problem I'll fill it up. Got home, open the hood, I notice that the oil filter plastic housing never been touch, still got all the dust from wheeling, I check the oil from the dip stick, a little bit dark.Maybe because my jeep only has a little over a 1000 miles at that point. They did charged a free oil change. I did start doing my own oil change from that point even though I still have 3 free oil change through jeep wave.I presoak my new oil fiter before installing them to eliminate dry start.Second time it was the parts department, I was standing there for 15 minutes before one of the two guys helping a customer said that he will be right with me, I guess I was invisible for 14 minutes even though they look at me a few times and not say a thing. I'm not even gonna go with the 3rd & 4th time that I went here. I already gave Courtney of Superstition my business. Parts and Service department are more friendly and they're more professional not asking for 5 star rating. I work at the dealership also as a field technician/mechanic so I know how important to treat a customer and listen to customers complain or concerns. More

I’ve purchased several vehicles from Eddie and Earnhardt. He’s always on top of everything and follows up after the sale to make sure everything is going well. I call him regardless of the brand and make of He’s always on top of everything and follows up after the sale to make sure everything is going well. I call him regardless of the brand and make of vehicle I’m looking for and he tracks them down at one of their 17 dealerships. He definitely takes the xx out of buying a new vehicle! More

Had a safety recall for 2021 Grand Cherokee. This dealership had the parts and accommodated my schedule with ease and the service was excellent from Marc who made sure I was kept informed while This dealership had the parts and accommodated my schedule with ease and the service was excellent from Marc who made sure I was kept informed while waiting. More