Duncan Ford Chrysler Dodge Jeep Ram

Very poor decision they are corrupted I never would ever imagaine going through what they put us through sold us a truck that they knew it was bad vehicle cause word gets around in Franklin co ! Then thay b imagaine going through what they put us through sold us a truck that they knew it was bad vehicle cause word gets around in Franklin co ! Then thay breaks down they wouldn’t transfer any of the money we put down on this truck for 2nd truck made us start all over with only 900 down for 2nd truck they are truly a night mare cause they force us in 2nd truck that broke down after they wouldn’t let us get a rental or give us anything to use , we lost our business now struggling since they did this to us !!!! Lost all our jobs thanks 🙏 We don’t appreciate it one bit More

TLDR: sold me a car with pretty major front end damage they covered up on online advertisements, broken radio, belt whine, and broken airbox. but they did fix the belt and air box still trying to work wit they covered up on online advertisements, broken radio, belt whine, and broken airbox. but they did fix the belt and air box still trying to work with them to get it the structural damage fixed. Let the saga begin. After a long search I thought I found the perfect car 2014 Xterra low miles good service record and only one small accident on the bumper. Gave anthony a call. He seemed nice and sent me pictures of the car. It looked good but the cup holder was missing and he said he would take care of it.and i asked him “hey is there anything else wrong with the car?” Nope! Looks all good super clean car! Passed inspection!I drive 5 hours to go see the car early in the morning. I meet Anthony there when they open. We go on a test drive….. Hmm the radio doesn't seem to work? No worries, we will look at it ! i fill out the paperwork. The car is a mile! And anthony hands me a check for 300$ to fix the radio.100 miles down the road I hear something a light belt squeak….. No big deal it was cold I’ll look at it later. Get home now it is a constant belt squeak, weird when I was looking in the engine bay i notice some weird marks and a hole…. In the air box of the air intake. (see picture attached). Text anthony and he sais he will call me in 15 (its 9ish AM) well 4 hours go by.. I call him he says hes busy with customer… well about 6pm i get a call from jeff (sales manager) great guy says he will pay for the air box and belt to be fixed jeff is an awesome guy super kind. Well the next day rolls around and my girlfriend said hmm i wonder what the horn sounds like? ……….. Nothing happened. Weird should have been checked during inspection. Weird.. Well out of rage I search and try to find the fuse to the horn. And there is none. Gave them a call and they said they checked it and it worked. Must have had one of those fancy imaginary fuses. After heading back from the auto repair the car has been in a pretty major collision front end and needed to see a body shop and is missing a fan shroud so it will over heat during the summer. Will update if they decide to stand by there word, inspection they said they did, and honesty. Let the saga begin. After a long search I thought I found the perfect car 2014 Xterra low miles good service record and only one small accident on the bumper. Gave anthony a call. He seemed nice and sent me pictures of the car. It looked good but the cup holder was missing and he said he would take care of it.and i asked him “hey is there anything else wrong with the car?” Nope! Looks all good super clean car! Passed inspection!I drive 5 hours to go see the car early in the morning. I meet Anthony there when they open. We go on a test drive….. Hmm the radio doesn't seem to work? No worries, we will look at it ! i fill out the paperwork. The car is a mile! And anthony hands me a check for 300$ to fix the radio.100 miles down the road I hear something a light belt squeak….. No big deal it was cold I’ll look at it later. Get home now it is a constant belt squeak, weird when I was looking in the engine bay i notice some weird marks and a hole…. In the air box of the air intake. (see picture attached). Text anthony and he sais he will call me in 15 (its 9ish AM) well 4 hours go by.. I call him he says hes busy with customer… well about 6pm i get a call from jeff (sales manager) great guy says he will pay for the air box and belt to be fixed jeff is an awesome guy super kind. Well the next day rolls around and my girlfriend said hmm i wonder what the horn sounds like? ……….. Nothing happened. Weird should have been checked during inspection. Weird.. Well out of rage I search and try to find the fuse to the horn. And there is none. Gave them a call and they said they checked it and it worked. Must have had one of those fancy imaginary fuses. After heading back from the auto repair the car has been in a pretty major collision front end and needed to see a body shop More

Very easy to work with. No hidden surprises. The salesman Ben Preece was very helpful. I would definitely purchase from here again. No hidden surprises. The salesman Ben Preece was very helpful. I would definitely purchase from here again. More

Codie helped me find everything I needed in the service department and was very helpful! department and was very helpful! More

I wish I could give a no star they don’t even deserve the first star ! The motor vehicle board of commonwealth of Virginia is contacting them they took 10,000 of my money after 3 days we broke down WE had ge first star ! The motor vehicle board of commonwealth of Virginia is contacting them they took 10,000 of my money after 3 days we broke down WE had get it towed in as if it was our problem !! This vehicle was warranty with 3,000 miles or 3 months .. I own my own business so I needed vehicle not only did they say we don’t have vehicle for you to drive well you call someone rent us one so we can work but whatever we just took 2 weeks off work and then after mechanic letting us no it’s a no go and he’s lost faith in truck nothing working after attempting to fix it 5 times… so with that being said we came in asked for money bank or get us TRANSFER to another vehicle he said I CANT give you your money back and I said sure you can. Then he starts to mention that we can’t do fees back on vehicle or taxes cause we have do it for everyone so I left, after him showing I will only be getting down payment of 900.00 i immediately left to go talk to lawyer and dmv the va board of motors told me on phone they can do it they just pretending they can’t cause vehicle broke down 3 days later they could waived processing fee of 499 if anything but he pretty much made us chose vehicle there cause we didn’t want another vehicle from them wanted my money back and reimburse for what they did wrong but by Grace of God on my side I will push forward and get this court asap Money don’t come easy and steal from mom of 2 kids that self employed not steady income is down right dirty and they will have there day in court very soon once everything is together …Please protect your self please 🙏 I would hate for this happen to them the sales person set there watching me balling my eyes out they know they ripping people off. And they will not CONTINUE to do so I will put stop to this. Immediately More

Stopped by to look at vehicles and Codie was very helpful and answered all my questions very well. and answered all my questions very well. More

Cant Recommend them enough a great place to buy a vechile honest and out going sales staff truly a deferent car dealership then the rest honest and out going sales staff truly a deferent car dealership then the rest More

Great place to do bossiness they will treat you right and address any concerns our issues you might have address any concerns our issues you might have More

Great Place to buy a Vehicle would recommend them to anyone for sales our service anyone for sales our service More

Had me vehicle worked on here and it was perfect when it came out no issues our anything came out no issues our anything More