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Diehl Chevrolet of Hermitage - Service Center

Hermitage, PA

4.1
94 Reviews

94 Reviews of Diehl Chevrolet of Hermitage - Service Center

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May 11, 2024

They always do a great job on our vehicles- we’ve been customers (and bought our cars) here for years and even though they changed hands over the years, the same great people are still here. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Diehl Chevrolet of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with us!

May 06, 2024

Waited 2 hours and they didn’t even look at my truck. Finally after 2 hours said would be another 2 to 3 hours. This was on a new truck we purchased was 1st oil change and inspection. Which I think sh More

by suharmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for leaving a review and thoughts of your recent visit. I have researched what you had brought up and after pulling your repair order it appears that you were indeed in for an oil change and inspection but it also shows that you had two recalls as well as your right turn signal not canceling after activating it addressed as well. Normally we absolutely would had provided a loaner vehicle for you, but at the time of your visit we had no loaners in to assist you, for that I do apologize. In closing we absolutely do appreciate you and your time and I am sorry we did complete it as quick as you desired or that we had hoped to. Thanks to great customers like you we can take your feedback and take it to our team to become even better at what we do. If you would like to discuss this further, please feel free to reach out to me at 724-347-7702 - Extension 5120. Much Respect, Joe Pantone - General Manager.

May 04, 2024

Scheduled for yearly inspection/great service with very friendly staff with needs and recommendations for the future More

by steelers.kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Diehl Chevrolet of Hermitage responded

Hello! Your feedback is highly appreciated. Thank you for the review!

May 02, 2024

Always get the job done on time. Will use them for all maintenance needs. Thank you. More

by rziggy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Diehl Chevrolet of Hermitage responded

Hello! We are thrilled to learn that you had a positive experience with us!

April 30, 2024

I didn’t feel that that they care too much. How long you wait for your car. My wife was there at 1 PM for an oil change and tire routine was done after 2:30 PM More

by semperfimws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you! We appreciate your kind words and your business! Thank you for being patient with us as we want to make sure each appointment gets the quality service that is expected!

April 19, 2024

Very professional; customer service was great! Service department answered all questions about service being done and future services needed More

by JEFFADLERLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rikal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

April 19, 2024

The staff has always been very friendly and my inspections have been completed in a timely manner. More

by bbeck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Eakman
Apr 20, 2024 -

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience with our Chevy Service Department. We truly appreciate it!

April 08, 2024

Staff is all personable and go above and beyond making sure the customer is kept up to date on the the time spent on my vehicle. More

by Buella99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

March 29, 2024

Things went well. Don't know what else to say Thank you very much. Thanks More

by paulagrimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

March 26, 2024

Don’t waste your time here. Go elsewhere. Managers lie straight to your face. Check your invoice for accuracy. They try to get you to sign a deal that’s been manipulated for the More

by Mikeppsu
Recommend Dealer
No
Employees Worked With
Chuck Eddy Hermitage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Popovitch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rikal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pantone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Davis
1
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