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Dick Hannah Volkswagen

Vancouver, WA

4.9
577 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 577 reviews

April 27, 2024

I've been a Dick Hannah VW customer since 2008. Time and time again, the experience has been nothing but stellar, seamless, and pleasant. Shout out to Nathan, Mike, Zane, and Colin for helping my More

by Bryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Siegel, Isaac Ringering, Colin Kuhta, Zane Al-Salem
April 21, 2024

Smooth process from start to finish. Isaiah Adams was very communicative & helpful from the first email inquiry answering my many questions & throughout the whole purchase. More

by Margarete.pattison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Adams
Apr 23, 2024 -

Dick Hannah Volkswagen responded

We aim to please! I'm certain that Isaiah will very happy to see your great feedback! Take care out there and we'll see you down the road!

April 20, 2024

Very pleased with Nick and the service he provided. We were very impressed with his honesty and integrity. Colin was very helpful as well. Thank you all. More

by Ben.Stoner87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ornelas, Colin Kuhta
Apr 24, 2024 -

Dick Hannah Volkswagen responded

Thank you again for taking the time to let us know how we did. It always so great to hear these things coming back to us! Sending this to Nick and Colin as we speak! Take care!

April 18, 2024

Excellent staff, a shout out to both Nick and Colin as they are great folks to talk with. The whole experience was quicker than at any other dealer I have ever visited. Thank you for the excellent service More

by Donvena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Moon - A+!!, Nick Ornelas
Apr 25, 2024 -

Dick Hannah Volkswagen responded

Hearing that you are going to send us love out on the world is pretty amazing to hear! Thanks for the shoutout! #excellentstaff

April 16, 2024

Truly the best new car buying experience. Great customer service. Isaac, Jacob and Zane were just fantastic to work with. They listened to what we needed in a new car, what we wanted for ou More

by TLbryant.1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and Zane, Isaac Ringering
Apr 17, 2024 -

Dick Hannah Volkswagen responded

It's times like this when we read our customer feedback, that we beam with pride! I know that all 3 of those folks you mentioned are going to be extremely thrilled to see this, and I definitely know that our owners and senior management are going to be happy. Take care and let us know if we can help further!

April 03, 2024

Garrett was so helpful and knowledgeable. He was great to work with, as well as the whole team. We are definitely going to work with him again on our next purchase! More

by rachelamy128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Garrett Mumma
Apr 05, 2024 -

Dick Hannah Volkswagen responded

We are so happy to read such a great review about Dick Hannah Volkswagen! Outstanding to see such cool words for us, and Garrett!

March 27, 2024

Great customer service, not pushy, and answered all of our questions. Nick was great to work with. More

by Farrell1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ornelas, Zane Al-Salem
Mar 29, 2024 -

Dick Hannah Volkswagen responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2024

Very easy process and such a friendly staff. Didn’t feel pressured and felt they were transparent. More

by Tanya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Siegel, Nick Ornelas, Zane Al-Salem
Mar 28, 2024 -

Dick Hannah Volkswagen responded

Thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

March 23, 2024

Isaiah was great every step of the way. Even after the sale he continuously checks to make sure everything is still going well amd that he and the team are there for any questions or issues More

by zjmoon11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
Mar 27, 2024 -

Dick Hannah Volkswagen responded

The relationship with our guests goes beyond the day that you buy a car here. Support following the sale is so important! Thanks for the shoutout!

March 18, 2024

The team was excellent to work with and minimized the back and forth to make for a smooth process. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ringering
Mar 20, 2024 -

Dick Hannah Volkswagen responded

We're happy you found our staff to be so supportive during your experience here at Dick Hannah Volkswagen. Thanks for taking the time to leave a review.

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