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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

4.3
285 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 285 reviews

May 13, 2024

Francisco very professional and friendly kept me up to date on my car will def take my car back in the futere More

by TRANK56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
May 11, 2024

It seems like I was gotten down there on false pretense. I was told I could get into the car I wanted then they gave an outrages monthly payment for the car I wanted. Then the cars that they offered me wasn More

by DEE.DJ40
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Michael Cofield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
May 13, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

We appreciate you taking the time to share your experience with us. We understand your frustration with the payment options and the car selection process. At Diamond Buick GMC Palmdale, we strive to provide our customers with a transparent and stress-free car buying experience. Your feedback is valuable to us, and we would like the opportunity to address your concerns. Please feel free to reach out to our team so we can discuss your situation further and work towards a resolution. Thank you for sharing your feedback, and we hope to improve your experience in the future. Sincerely, The Diamond Buick GMC Palmdale Team

May 08, 2024

Iris was great! It took longer than I had hoped, and since your shuttle does not go out to Green Valley, I had to wait. More

by SHANNONZERILLO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Iris Martinez
May 10, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback with us. We appreciate your kind words about Iris. We understand your concern about the wait time and the shuttle service. Please feel free to reach out to us directly so we can address any issues and ensure a better experience in the future. We value your business and strive to provide top-notch service at Diamond Buick GMC Palmdale. Sincerely, The Diamond Buick GMC Palmdale Team

May 05, 2024

Great service. They get me in and out. Car runs great! I’m never there more than an hour. More

by SCARVEEL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
May 08, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Diamond Buick GMC Palmdale Team

May 04, 2024

The service was quick and my truck was running fine after an oil change. This place is great. More

by IAMCONTRERAS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Irna
May 07, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Diamond Buick GMC Palmdale Team

May 03, 2024

Lack of respect. Management are very disrespectful. They lie about something wrong with your vehicle and it's not. They boost up the price on their service as if the More

by mkd1980777
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Toni the wanna be GM
May 06, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your feedback. Here at Diamond Buick GMC Palmdale, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

May 01, 2024

Took my vehicle into Diamond GMC due to an engine warning light coming on. The service department keep me informed on diagnosing the problem and the repairs were completed in a timely fashion. More

by CURT1033
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Dept
May 04, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thanks for the kudos, Curt. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Diamond Buick GMC Palmdale Team

April 30, 2024

Had a very good experience this week. My service rep was Francisco. Handled my questions & concerns. my truck was serviced & tires rotated in 1.5 hrs. They gave me thoughts on needed serv More

by encouragerdeb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fransico
May 02, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Deb, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Diamond Buick GMC Palmdale Team

April 26, 2024

I have been a customer for some time now and I would like tecognize, what feels like my very own service provider, Iris for her expertise and customer service. I am always happy with Iris's service because More

by CRISTINAPINEDA885
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
IRIS
Apr 29, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Cristina, thank you for taking the time to write this fantastic review for Iris and our team! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Diamond Buick GMC Palmdale Team

April 26, 2024

I was able to schedule a service appointment easily online. There were many appointments to choose from. My car was serviced, I was kept up to date, and it was timely. More

by JACKIEFRAGAS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert
Apr 29, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for sharing your positive experience with us, Jackie! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Diamond Buick GMC Palmdale Team

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