Diablo Subaru of Walnut Creek

Our sales representative was not interested to help us at all from the beginning. After we purchased the car, he became nice and treated us as a person.We stayed in the store for almost 8 hours. at all from the beginning. After we purchased the car, he became nice and treated us as a person.We stayed in the store for almost 8 hours. More

If you want to get talked down on by the financing department and get your calls ignored and sent to voice mail for weeks on end with no response this is the dealership to go to. 2 stars instead of department and get your calls ignored and sent to voice mail for weeks on end with no response this is the dealership to go to. 2 stars instead of 1 because the only people at this dealership who aren’t greedy spineless lizards are the people at the parts and service who genuinely treat customers with respect. More

Fast and efficient with good communications and accurate description of what would happen.... time taken was what was predicted description of what would happen.... time taken was what was predicted More

We purchased our Subaru Outback back in 2017. Since that time, we have had no problems with our vehicle. The service folks have always been very helpful, explained the service needed and took g Since that time, we have had no problems with our vehicle. The service folks have always been very helpful, explained the service needed and took good care of our car. More

There was one little issue but overall I was very satisfied A big thank you for those people involved in my purchase. satisfied A big thank you for those people involved in my purchase. More

Very helpful. Very friendly and easy to work way. I recommend this dealership to anyone wanting to purchase a new vehicle. Very friendly and easy to work way. I recommend this dealership to anyone wanting to purchase a new vehicle. More

BUYER BEWARE The most dishonest car dealership I have ever encountered. TL,DR: Don’t come here expecting to pay advertised prices. I came here ready to buy a used minivan in cash for the sticker pric ever encountered. TL,DR: Don’t come here expecting to pay advertised prices. I came here ready to buy a used minivan in cash for the sticker price. I didn’t want any of their extras, just the car. They refused to sell me the vehicle without any of the extras, particularly their security system. They said because they were “losing money” on the vehicle that they had to sell it with the $1400 security system. I’m a busy mom with a toddler and in the midst of dealing with health issues with my elderly father. This minivan would’ve helped me transport him easier to and from doctor’s appointments, instead they wasted my time away from my family dealing with their nonsense. More

Ashur was great help via email. Unfortunately, he was busy with another customer when I got there. He had Ladd ready and waiting though with the Solterra. Great service, very inform Unfortunately, he was busy with another customer when I got there. He had Ladd ready and waiting though with the Solterra. Great service, very informed, no high pressure sales. More

They communicate. clearly and efficiently. Everyone is very helpfuil. Prompt service and very complete service. clearly and efficiently. Everyone is very helpfuil. Prompt service and very complete service. More

We brought in our Subaru for a couple of recall updates and a scheduled maintenance. They performed all the work within a few hours and returned it to us washed and ready to go. They provide efficient an and a scheduled maintenance. They performed all the work within a few hours and returned it to us washed and ready to go. They provide efficient and courteous service each time we have used them. More