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Destination Nissan - Service Center

Albany, NY

4.7
2,801 Reviews

2,801 Reviews of Destination Nissan - Service Center

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April 27, 2024

It took awhile to finally get an appointment but service was great working with Chad. More

by Iron foot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Honestly, everything went well. The folks in the service department were nice I like to kid around a little bit and they were somewhat receptive to it my only complaint but it's rea More

by Safety1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maureen Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Baxton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Country Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoagland
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Morrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

I went to the dealer for an oil change went smoothly no issues at all spoke to the service advisor about some future work to be done on the car and the cost of the work and how much time would be necessary More

by DUCATI1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I was met at the car and she was very efficient with time. The waiting area was clean and equipped with a few things to occupy time. All together a pleasant experience. More

by psarnataro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

This was my 3rd service visit. It was handled professionally and efficiently. My overall experiences there have been fantastic in all respects. The staff in service and sales are t More

by hroselan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoagland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

All the associates that deal with the customers are always very pleasant, attentive, and patient. More

by vinnylegere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raees Ameerally
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Chad did a good job assuring me the car was in good hands with him More

by Rallyn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Be careful when your body extended warranty on the next car you purchased there because they include what they call exclusions which were corroded wire, is under the seat or a mouse a total wise so they wo More

by dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Lapins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

dallas responded

Be careful when your body extended warranty on the next car you purchased there because they include what they call exclusions which were corroded wire, is under the seat or a mouse a total wise so they won’t cover that nowhere in the paperwork. Does it say that that wouldn’t be covered so we’ve been paying $50 extra month for three years and they won’t cover a dollar of a new wire harness under the seat so future buyers beware look for clauses. All these insurance companies are scam artist

January 21, 2024

I had an absolutely terrible experience at Destination Nissan. I needed service that probably should have been covered under warranty but I got charged an exorbitant amount of money. I requested a refun More

by bl26ehre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne Slingerland
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Chad has always been friendly and helpful. The world ‘em has always been completed timely and efficiently. More

by Mother12396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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