DePaula Chevrolet - Service Center

Came into parts and 5 workers in view just looked and not one helped me. Rang bell just in case they didn't realize I have not been helped but still stood there 20 minutes waiting. Hated giving this review b one helped me. Rang bell just in case they didn't realize I have not been helped but still stood there 20 minutes waiting. Hated giving this review because service and sales are always 5 stars but parts dept is a joke. More

Customer service is terrible. Called 4 times trying to get info about a service bulletin related to my cars engine and never received a call back. No one could answer my questio Called 4 times trying to get info about a service bulletin related to my cars engine and never received a call back. No one could answer my questions and a service manager never called back. More

Thank you so much from a wonderful please customer that will continue and forever recommend and deal with Depaula Chevrolet because Dennis always goes above and beyond to help me I am really grateful and p will continue and forever recommend and deal with Depaula Chevrolet because Dennis always goes above and beyond to help me I am really grateful and pleased with your service every time thank you so very very much Dennis I really mean that …. More

I really believe in the video showing what and how it was fixed. I really believe in the video showing what and how it was fixed. recommended to everyone fixed. I really believe in the video showing what and how it was fixed. recommended to everyone More

Chuck was very good in accommodating us with a loaner car. All of the service staff were excellent and communication was top-notch. Chuck and staff did a great job car. All of the service staff were excellent and communication was top-notch. Chuck and staff did a great job More

Chuck was awesome. Explained everything and Michael was a great shuttle driver. Chuck couldn't have done a better job. Explained everything and Michael was a great shuttle driver. Chuck couldn't have done a better job. More

Courteous. Knowledgeable. Fair and efficient. Also, convenient. The shuttle service is awesome! Have a great day! Knowledgeable. Fair and efficient. Also, convenient. The shuttle service is awesome! Have a great day! More

Disappointed in the lack of communication. I never received an inspection video nor did I receive a call that my vehicle was ready. Wasn't told that the issue with my seat needed a different s I never received an inspection video nor did I receive a call that my vehicle was ready. Wasn't told that the issue with my seat needed a different section of your maintenance dept. specifically asked for my car to be washed and it wasn't. More

Professional and friendly Please continue You got to be kidding Is this a joke you're playing kidding Is this a joke you're playing More

Great. Also, Mike who gave me a ride home was excellent. DePaula service is very good. Also, Mike who gave me a ride home was excellent. DePaula service is very good. More