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DeFOUW Automotive - Chevrolet | BMW of Lafayette
Lafayette, IN
39 Reviews
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Helpful July 21, 2020
The most unprofessional experience ever in tying to buy a car!!! No words can describe this circus of a BMW car dealer. Save yourself the hassle and use Dreyer&Reinbold. car!!! No words can describe this circus of a BMW car dealer. Save yourself the hassle and use Dreyer&Reinbold. More
by Mandy
Employees Worked With
Roger Salazar, Matt Martin, Smile Meade
August 23, 2019
Great place to do business. Always friendly, knowledgeable, clean from showroom,services area and customer waiting area. Noel Evan's was most helpful knowledgeable and good follo Always friendly, knowledgeable, clean from showroom,services area and customer waiting area. Noel Evan's was most helpful knowledgeable and good follow up after the sale. More
by Granny.04
Employees Worked With
Noel Evans,, Smile Meade
April 28, 2019
Really good customer service with great prices BUY FROM HERE: I don't write many reviews, but feel as though I need to do so for this facility. I bought a used car and was treated as a customer. Ro BUY FROM HERE: I don't write many reviews, but feel as though I need to do so for this facility. I bought a used car and was treated as a customer. Ronald was my salesman and Dan was the business manager. They were both excellent, very friendly, informative, and non-pushy. There is honestly nothing negative I can say. They didn't go back on their word when prices were discussed and it was time to sign documents. Ronald answered his personal phone to answer questions I had before purchasing on his day off. Also, when I bought the car I had to come back the next day. There are some dealerships where once you make a purchase from them they will do a 180, ignore promises, not answer calls, etc. (you can read all about them) but this WAS NOT the case.. do yourself a favor and do business with an honest dealer who actually does what they say, and has aggressive prices with customers driving multiple states over just to get them..don't waste time! A+++++ More
by Mysteriousnomad
Employees Worked With
Ronald Pierce, Dan Kurko
March 19, 2018
Buying an Used Chevy Equinox DeFouw Chevrolet in Lafayette it's a great place to start your car shopping experience! I live in NW Indy area and at the beginning of the year I star DeFouw Chevrolet in Lafayette it's a great place to start your car shopping experience! I live in NW Indy area and at the beginning of the year I started my search for our next car, looking for an used Chevy Equinox. I bought it a month ago from Defouw Chevy. So, I'm writing this review not under the euphoria of a new car purchase, but after the things settle down and I used the car for the past month. After a week of internet research I started to contact different dealerships. Even from this point the experience was great with DeFouw: they answered my questions and even they invited me to come and see their cars they didn't try to pressure or lure me in. After we checked several dealerships in Indianapolis area, we decided to go and check some in Lafayette. We visited some and in the end we went to DeFouw Chevy. We really liked what we found here: great services provided in timely manner, the salespeople didn't try to sell their cars telling us untrue stories, but most important we liked the cars. Comparing them to what we found in other places these cars looked and feel great and they had competitive prices. The car we bought I also took it to a car shop in my hometown to be inspected, after I bought it, and they said the same thing: the car was in a great shape. We visited the dealership two times until we agreed on a car, and we worked in our negotiations for the car with several sales agents and their manager and all of them did an awesome job. After I bought the car I talked with a friend of mine that lived in Lafayette area ten or fifteen years ago and he said he used to buy cars from them, too, because of their great services and quality of the cars. It seems over the years they managed to keep their high standards in a very competitive business. So, I think you won't go wrong if you'll start your car search with them! More
by Doru
Employees Worked With
Noel Evans, Matt Ellis, Dave Jeffers, Dennis Romack
January 05, 2018
OUTSTANDING CUSTOME SERVICE FOR THE 30 YEARS ! I HIGHLY recommend "Chris Harrington" from Defouw BMW. He went above and beyond to help me find what I wanted, because I had been looking high and l I HIGHLY recommend "Chris Harrington" from Defouw BMW. He went above and beyond to help me find what I wanted, because I had been looking high and low, everywhere. He looked for 2 months:( 2 days after Christmas, Chris texted and called and said come on in, I found you the vehicle that "You Want!" Chris is very professional and friendly! I bought my first vehicle from him 30 years ago and several others through out the years and Chris has always given "EXCEPTIONAL" Customer Service, He also worked with my daughter recently as well; After she wrecked her car(totaled) and was able to get her into car as well. So no matter the problem or situation, Chris always goes that EXTRA MILE, to help you, work with you and make sure you, "THE CUSTOMER" is Happy. You would be lucky enough to have Chris assist with your purchase. More
by Susan Poe
Employees Worked With
Chris Harrington
October 25, 2017
Decent Experience Guys worked hard to get things done quickly, stayed late to finish. Questionable behavior by sales manager - sadly this is too common with car buying Guys worked hard to get things done quickly, stayed late to finish. Questionable behavior by sales manager - sadly this is too common with car buying. Watch the numbers and double check everything. More
by RJ
Employees Worked With
Jose
August 11, 2017
Excellent and helpful service. We drove 1.5 hours to work with Rick Mann again. This automobile was the second purchase we have made through him and once again he was helpful, frien We drove 1.5 hours to work with Rick Mann again. This automobile was the second purchase we have made through him and once again he was helpful, friendly and assisted in every way to accommodate our needs and answer our questions. He assisted us when we had mechanical problems with our car and provided a loaner while we completed some personal business. We were treated quite fairly and thought the purchase was an excellent choice. We appreciated his counsel and advice. Comfortable and engaging person to work with. More
by Marion County Guy
Employees Worked With
N/A
August 03, 2017
Great Experience! We have bought multiple cars from this dealership and they do not disappoint. We have been give top notch service in sales. Our sales advisor was Ben We have bought multiple cars from this dealership and they do not disappoint. We have been give top notch service in sales. Our sales advisor was Ben and sales manager Matt. They both worked very hard to make us happy. We will keep coming back! Thanks DeFouw BMW for a great experience! More
by Scully
Employees Worked With
Ben, and Matt
