Dallas Dodge Chrysler Jeep RAM

Said that a repair wasn't covered under warranty despite Ram's website listing the failed part as something that has an 8 year and 80,000 mile warranty. Ram's website listing the failed part as something that has an 8 year and 80,000 mile warranty. More

Service writer Dusty was very knowledgeable and answered all my questions to make my experience the best. The facility was clean and comfortable. Very happy people work there all my questions to make my experience the best. The facility was clean and comfortable. Very happy people work there More

Terrible service. ZERO communication with any service tech. No one responded to my texts or calls for an update. I had an appointment at 7am and returned at 1:45pm an ZERO communication with any service tech. No one responded to my texts or calls for an update. I had an appointment at 7am and returned at 1:45pm and nothing had been started on my car. I was told "30 more minutes". I came back to the desk AN HOUR later and was told "30 more minutes". When I asked why my 7am appointment took 8 1/2 hours to complete with ZERO updates I was told "I guess they got backed up". Every time I called for an update I was sent to voicemail. Very dissatisfied here. Would not recommend. More

We had a good experience and got a fair deal but the negotiation process was slow. negotiation process was slow. More

Service was great. Did leave with question about struts they said need fixing. Feels like job not completed. Service tech was great, just like the other two service tec Did leave with question about struts they said need fixing. Feels like job not completed. Service tech was great, just like the other two service techs i had before. Just curious about the omission and will contact the next day. My wife and son picked up the vehicle and i wouldnt have left without some type of answer. I wonder if it had anything to do with warranty work instead of cash like previous visits. We still wound up paying 414 dollars. More

Conner was very friendly and efficient. We completed the paperwork online before we had gotten there. It was a couple of days before we could make it in. He had the truck ready and we were We completed the paperwork online before we had gotten there. It was a couple of days before we could make it in. He had the truck ready and we were in and out very fast. I will do business here again. More

Dallas Dodge Chrysler Jeep Ram you guys rock, but Ronnie De Luna definitely makes you all more impressive! Ronnie never lets me down, he’s quick, beyond courteous, and truly genuine. The dealership could be De Luna definitely makes you all more impressive! Ronnie never lets me down, he’s quick, beyond courteous, and truly genuine. The dealership could be super busy, but somehow Ronnie makes it happen! He always makes sure I leave highly satisfied and that my truck service is completed in a timely manner. I also want to recognize the mechanics behind the scenes that work with Ronnie, they always do a great job on my truck and it goes noticed, lots of thanks to them as well! I must say if Ronnie is not already y'all's #1 he should be. All the other gentlemen on the floor are also very kind, but Ronnie’s my favorite and would recommend his help any day! Go check him out for great customer service. More

Someone was available right away. Talked to the technician and the car is working fine Talked to the technician and the car is working fine More

Friendly, professional, efficient, and knowledgeable service. Service and parts depts. run like a well- oiled machine! service. Service and parts depts. run like a well- oiled machine! More