DCH Acura of Temecula

Was there for an oil change that ended up taking 3 hours, so started looking at cars. Wanted a white car when I bought mine but inventory was low, the dealer was DCH at the time. Being a return customer and so started looking at cars. Wanted a white car when I bought mine but inventory was low, the dealer was DCH at the time. Being a return customer and having a down payment I thought for sure there would be an option to get a new white Acura. No not even a session of finagling. Turn in with equity and a down payment with double the payment of current car. The cherry on top was when the current car came out of 3 hour oil change it had oil on hood, this happened at the first oil change. Loved my Acura but not that much. Traded it in down the street and went with a dealership that appreciated our business. Maybe it is the name change. More

5 STARS FOR THE SERVICE DEPARTMENT. Let’s start off with that. They treated us really well for 8 years with 4 cars. Great people. Now on to SALES: I was looking forward to a new Let’s start off with that. They treated us really well for 8 years with 4 cars. Great people. Now on to SALES: I was looking forward to a new RDX as I had a 2014 before, but unfortunately I was disappointed this time. Of course, inventory is tight all over. I looked at the German brands plus Lexus and Volvo. In the end, I still really liked the RDX. Unfortunately they didn’t have the trim and colors I wanted, and wouldn’t budge on price of the higher trim. At least they aren’t adding $2-3,000 of bogus “paint protection” like some dealers are. Still, BMW and Audi offered discounts for military and using their financing. So I wound up ordering a new BMW X3 M Sport, in my color preference for less money than an RDX A Spec Advance. And the X3 doesn’t have a track pad. I do believe this dealership is good most of the time for most people, they just wouldn’t work with me this time. I will miss the excellent service department staff at Acura. Please do take your car to them for service, they will treat you right. More

Overall ver good experience until Skye showed up, and he tried to raise car price that already agreed upon. Will be better experience if without him. tried to raise car price that already agreed upon. Will be better experience if without him. More

I had the opportunity to verbally interact with some of the individuals of the sales and financing staff. The experience was excellent. These three gentlemen in particular; Andy Prado, Cliff Laymon and Jos the individuals of the sales and financing staff. The experience was excellent. These three gentlemen in particular; Andy Prado, Cliff Laymon and Josef Petricko, they manifested their great personality, knowledge of the business in general, as well as in detail. They all the time maintained a very friendly, affable, respectful and courteous demeanor. Congratulations to Acura dealership and the DCH group in having these three particular Individuals participating with them. And congratulations to Andy, Cliff and Josef for being so jovial, enthusiastic and genuinely willing to listen to their customers. Thank you for the attention Gentlemen. More

We have a 2015 MDX, Robert in the service department is always taking such great care of us! So when I was looking to trade in my VW Passat, I reached out to Robert about a used 2018 RDX they had on the lo always taking such great care of us! So when I was looking to trade in my VW Passat, I reached out to Robert about a used 2018 RDX they had on the lot. He answered all my questions about that year and model of Acura. He then referred me to Jozef! Jozef was so honest, friendly and personable. He constantly went out his way to make me feel comfortable and to make sure I was doing what I felt was right for me and my family. I have never been treated so well in my life, over purchasing a car! Thank you Jozef, Robert and all the staff at DCH Acura!!! I will definitely refer you to all my family in friends! More

On Sunday , we came in to test drive a used Acura RDX and we ended up leasing a brand new RDX . We are so glad we did. We are really enjoying it! Josef was the one who worked with us and he so went abov we ended up leasing a brand new RDX . We are so glad we did. We are really enjoying it! Josef was the one who worked with us and he so went above and beyond what we could have even expected to make this happen for us. He, C.C.,Andy and one other representative, kept working on the paper work after hours to see to it that we that we were able to get the vehicle that night.They were all very knowledgeable and professional and were able to answer all our questions. If you are looking for the right dealership in which to purchases your next vehicle,I would highly recommend DCH Acura of Temecula. And make sure you ask for Jozef. He is so easy to work with and will help you get into the car that you desire. Thank you DCH Acura! More

Best car buying experience ever! Evyn and Skye I love you guys! It was refreshing to be treated like a good friend when I came to look at Certified RDX's. You both were most professio Evyn and Skye I love you guys! It was refreshing to be treated like a good friend when I came to look at Certified RDX's. You both were most professional, welcoming and personable, giving me a wealth of information and going above and beyond by anticipating possible options for me on a purchase. No pressure, just pure care for making the right fit. After such a pleasant first test drive, I came back for a second look because I trusted you guys. You gave straight up numbers and no BS, nothing hidden. That sealed the deal for me. It was so nice to be treated with dignity and respect. I am so happy I purchased from you! You make a good team, As for the dealership, employees are a reflection of the management and Andy you sure set a good example, supporting your team while making sure I, the customer, was satisfied. The whole buying process was smooth, short and comfortable. I've bought a few cars in my day and you all get an A++ And I LOVE my car! Kathy H More