Crown Acura Richmond

Friendly, and polite. Answered questions and just easy to deal with even though has never been there before. Check are history and did what needed to be done. Answered questions and just easy to deal with even though has never been there before. Check are history and did what needed to be done. More

The staff at Crown Acura is not only courteous but also competent and skilled in their area of expertise. Managers are actively involved in the day- to -day operations. competent and skilled in their area of expertise. Managers are actively involved in the day- to -day operations. More

The folks at Crown Acura are all so helpful and knowledgeable. Also, my wait in the waiting area was very pleasant. knowledgeable. Also, my wait in the waiting area was very pleasant. More

While I initially visited Crown Acura simply to gather information, I ended up purchasing a new car. This was directly attributable to the exceptional service provided by Crown’s staff, especially David information, I ended up purchasing a new car. This was directly attributable to the exceptional service provided by Crown’s staff, especially David Burks (Sales). David was extremely attentive, knowledgeable, customer focused….. both during the sales process and his daily “checkin” for days afterwards. If you’re in the market for a new car, I’d highly recommend you give this dealership a try! More

Mike did a great job helping us with our service. Always a pleasure working with him. Always a pleasure working with him. More

Crown Acura took me on time and did an outstanding job! Matt Perry, the GM, got personally involved and made it a pleasure to do business with their dealership. I had warranty service as well as routine ma Matt Perry, the GM, got personally involved and made it a pleasure to do business with their dealership. I had warranty service as well as routine maintenance performed. They did everything the same day and did a great job! More

As always, great service w/reasonable rates. Mike is an excellent service consultant. This is our 6th year having all of our Acura service provided by Crown Acura. Mike is an excellent service consultant. This is our 6th year having all of our Acura service provided by Crown Acura. More

The “schedulers” need to be told that they can schedule state inspections and that it is not on a first come first serve basis!! But the service department is fabulous!! Mike and Willy are wonderful and state inspections and that it is not on a first come first serve basis!! But the service department is fabulous!! Mike and Willy are wonderful and exceptionally helpful! More

They truly care about their customers. If you are going to purchase a new car this is the dealership to visit! If you are going to purchase a new car this is the dealership to visit! More

I love Crown Acura! From the minute I walked in it felt like family. The staff was so friendly and professional. They were quick to respond to my needs and found me the From the minute I walked in it felt like family. The staff was so friendly and professional. They were quick to respond to my needs and found me the perfect vehicle at a great price! I would highly recommend this dealership More