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Cronic Chevrolet Buick GMC - Service Center
Griffin, GA
17 Reviews
17 Reviews of Cronic Chevrolet Buick GMC - Service Center
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Helpful October 23, 2021
The service department is terrible. They don’t let you make appointments but expect you to have one for and oil change on Saturdays.. I was the first and only one there and they refused service. I’ve bee make appointments but expect you to have one for and oil change on Saturdays.. I was the first and only one there and they refused service. I’ve been taking my cars there for years for service. I would recommend going to Bellamy Strickland. They are well organized and get you in and out. More
by dfjames1578
Employees Worked With
Sam
May 11, 2020
Awesome Dealership We have purchased our last 4 vehicles from Cronic Chev. Will not go anywhere else to purchase a vehicle. Staff is awesome to work with. Sam Miller We have purchased our last 4 vehicles from Cronic Chev. Will not go anywhere else to purchase a vehicle. Staff is awesome to work with. Sam Miller is so professional and makes you feel so comfortable like a long lost friend! More
by LELLIS4515
Verified CustomerEmployees Worked With
April 07, 2020
They were great, got into a very nice, clean and reliable vehicle, This vehicle has very low mileage and it’s within my budget. Couldn’t ask for a better deal vehicle, This vehicle has very low mileage and it’s within my budget. Couldn’t ask for a better deal More
by zepbethel
Employees Worked With
Tre and Mr Mills
March 23, 2020
Happy to say had the best experience on buying a used truck from cronic my salesman Gary was on his game that day and each conversation after the sale was prompt and good truck from cronic my salesman Gary was on his game that day and each conversation after the sale was prompt and good More
by Jerrymoore1470
Employees Worked With
March 15, 2019
Always great and prompt service since 2013 Every visit for service since 2013 gets 2 thumbs up. Charles and his team are flexible, pleasant and knowledgeable. Highly recommend this dealership f Every visit for service since 2013 gets 2 thumbs up. Charles and his team are flexible, pleasant and knowledgeable. Highly recommend this dealership for service. More
by cargill2
Employees Worked With
Charles Koehler
February 01, 2017
Terrible service agent who thinks women are idiots. My engine had to be replaced because the pretended to change my oil. Had in computer that my last oil change was 6 months ago when it was really 3mont My engine had to be replaced because the pretended to change my oil. Had in computer that my last oil change was 6 months ago when it was really 3months ago. So what did they do with the money? GM assisted me with the cost of my engine. Picked my car up after nearly $9000.oo engine replacement. The very same night my check engine light came on. Now they tell me that my vehicle needs both catylic converters with the price of just the parts being over $1200.oo/NOT INCLUDING LABOR. Julian thinks women are stupid and they know nothing about cars and they try to take advantage of women. Mr Charles was helpful from the beginning but he knows that the diagnostics weren't done as GM instructed before they replaced my engine or they would have known that the catylic converters needed to be replaced. They're just tryin to recoup some of the money that GM paid to assist me. I will never,ever use Cronic Chevrolet in Griffin GA again!!! More
by Very very disappointed
Employees Worked With
Julian and Mr. Charles (service dept. mgr.&supervisor.
August 19, 2016
Great Customer care service We were on vacation and heading to Florida and our ABS brakes went out, I looked on my GPS and this dealership came up as the closest to us. It was We were on vacation and heading to Florida and our ABS brakes went out, I looked on my GPS and this dealership came up as the closest to us. It was on a Saturday around 1130 and they asked how soon we could get there and got is in right away. They offered us refreshment/ lunch and got us back on the road in no time. It made the rest of our vacation less stressful. Awesome customer service, very friendly and completed in reasonable amount of time. Thank you! Tim and Sherri Valentine More
by Sherri2153
Employees Worked With
Service manager
August 18, 2016
Service at my convenience I bought a new 2016 Enclave and had some vibration in the steering wheel after two weeks of ownership. I was starting a new year in teaching and just I bought a new 2016 Enclave and had some vibration in the steering wheel after two weeks of ownership. I was starting a new year in teaching and just could not take off to get the problem addressed during business hours. Cronic Buick sent a driver to pick up the car and take it to their location, and they had it back to me by the agreed upon time same day. They rotated and balanced the tires, and now vibration is gone. They also "reflashed" the Intellilink that formerly did not recognize my phone, and now I can use the Bluetooth. This is an example of excellent customer service. More
by DoctorT
Employees Worked With
Ricky, James Mills, Charles Koehler
