Back

Countryside Nissan - Service Center

Countryside, IL

4.5
293 Reviews

293 Reviews of Countryside Nissan - Service Center

Sort by
May 27, 2024

BJ, service center rep, was great as always. Confirmed & corrected what was diagnosed at a shop while my son had vehicle at school. More

by GRADWANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Countryside Nissan responded

BJ’s fan club always comes through for him too! Thank you for sharing your great comments about your experience, GRADWANSKI!

May 25, 2024

My experience The countryside of the song was great. Your Employees are very attentive. The car wash and inspection video was a plus Keep up the good. Work. More

by RUBENZAMORA1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Countryside Nissan responded

Great! Thank you, RUBENZAMORA1985!

May 25, 2024

The help and service was nice & Garland was extremely helpful and courteous. I came in with a full tank of gas, albeit was bad gas-it was disappointing the service center didn’t fill my car up and charge More

by SARAHFORILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
May 28, 2024 -

Countryside Nissan responded

Thank you, SARAHFORILLO, we appreciate your position on the fuel. We do not have fuel services on the property but understand where you are coming from. We also appreciate your kind comments for Garland.

May 25, 2024

Always great communication and the video tour is a great benefit for convenience and understanding. More

by ROSENTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Countryside Nissan responded

Thank you, ROSENTR! Please love the video and your comments are so appreciated!

May 24, 2024

The work was done promptly and Staff was courteous. I like how the technician explained what needed to be done and why. Admittedly, was confused by a text offering other recommended services. I felt li More

by kmchugh54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember a name
May 25, 2024 -

Countryside Nissan responded

Thank you, knchugh54, we will always let you know what we find and recommend as appropriate. It’s a bit of a double edge sword, if we don’t tell people and something goes wrong they are unhappy and if we do tell we are occasionally accused of ‘being pushy’. We choose to let you know and of course, the work performed is always up to your discretion!

May 26, 2024 -

Countryside Nissan responded

Thank you, kmchungh54, we will always let you know what we find and recommend as appropriate. It’s a bit of a double edge sword, if we don’t tell people and something goes wrong they are unhappy and if we do tell we are occasionally accused of ‘being pushy’. We choose to let you know and of course, the work performed is always up to your discretion!

May 22, 2024

Always quick and professional, comfortable waiting area and NICE employees! Would recommend Countryside Nissan to friends and family!! More

by KATHLEEN.PALUMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Countryside Nissan responded

Thank you, KATHLEEN.PALUMBO! Your recommendation is awesome and we truly appreciate your comments of support!

May 22, 2024

I received great service. I would highly recommend a friend to purchase a car from this dealership. More

by ARINEE87
Recommend Dealer
Yes
Employees Worked With
Terry Lowy
May 23, 2024 -

Countryside Nissan responded

Thank you, ARINEE87! We love your recommendation and 5 STAR rating!!

May 21, 2024

Video to give feedback of what they found was nice. Overall service experience was good More

by PROV2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Countryside Nissan responded

PROV2119, people love the video! We’re excited you are a fan too! Thank you for taking the time to share and thank you for your business!

May 21, 2024

My oil change and tire rotation cost me $135 yesterday. Last time I had this done in November, it was only $115. I was also charged an extra 3% for using a credit card. There's no excuse for a rise in More

by Diablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Uvaldo
May 23, 2024 -

Countryside Nissan responded

Diablo, thank you for the feedback. We don’t love the 3% the credit cards charge either, but due to the stark increase in credit card charges/use we are no longer absorbing the extra expense charged by the various companies. We’re sorry you didn’t see the notifications posted at the dealership of the change that was put in place early in the year. There is a real reason for the increase in cost for the services and you’ll see them everywhere, we are subject to the same increases due to economic inflation that all businesses have been. We do price shop and compare with other businesses and the price range for services. We do appreciate your business and we hope to see you for future visits to maintain your vehicle.

May 20, 2024

Exceptional customer service! I have been servicing my vehicle there ever since I purchased my vehicle at Countryside and I won’t take anywhere else. The best team ever! More

by claudiagutierrez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uvaldo Service Department
May 23, 2024 -

Countryside Nissan responded

This is high praise to us and we LOVE it! Thank you, claudiagutierrez08!

1
...