Corwin Toyota Boulder - Service Center

2nd time there. 1st time they tried to upcharge my wife for a simple oil change by $250. This time it was a recall that needed a tech update. I called the day bef 1st time they tried to upcharge my wife for a simple oil change by $250. This time it was a recall that needed a tech update. I called the day before to ask for a loaner car because my wife needed to leave immediately for appointments. This was granted by the manager. My wife then checked in the following morning and was told there was no loaner. I called the manager right away and he was not helpful. I had to insist vut by now 20 minutes later my wife was not goin to make her appointment. The manager then offered his own car but by now 30 minutes had passed. I said sure we'll take it...by the time that all happened the car was done. But it was 1 hour and change after arriving. My wife missed 2 appointments...They ard not well organized. More

The last 2 times I’ve come there, I’ve had appointments, I’ve showed up on time but the service advisor that I was assigned to that day was not at their desk. So I’ve had to wait for someone to help me. Som I’ve showed up on time but the service advisor that I was assigned to that day was not at their desk. So I’ve had to wait for someone to help me. Someone else comes and ask if I’ve been helped and then they try to find the service advisor. Can’t find them so then a different person starts the check in process. This has happened both times I’ve been there. The first time was to get key fob programmed. That took 2 hours. Last appointment was for oil change and tire rotation. That took 1.75 hours. They are way too slow. I’m thinking about trying a different Toyota dealer next time to see if they’re managed better than the Boulder location. More

I really step back at car dealerships and hold on to my wallet. I have to say I felt no pressure from the sales department. They fixed me up with exactly what I wanted. They were firm on their price, no wallet. I have to say I felt no pressure from the sales department. They fixed me up with exactly what I wanted. They were firm on their price, no surprise since their cars are flying off the shelf currently. They did a follow up phone call after the sale to see how I was adapting to the new car. Cannot comment on the service department yet. I have no complaints with Corwin. More

Super efficient and friendly- it was a very pleasant experience. The waiting area is wonderful! experience. The waiting area is wonderful! More

Excellent service. Responsive and knowledgeable. The team at corwin knows their stuff and they know how to work with the customers. Responsive and knowledgeable. The team at corwin knows their stuff and they know how to work with the customers. More

The pictures and video of issues is the best thing to come to car repair for normies. Although it may not be the cheapest it did give a sense of trust. As far as the repair the first fix left a hose unte come to car repair for normies. Although it may not be the cheapest it did give a sense of trust. As far as the repair the first fix left a hose untethered but was remedy with another visit free of charge and a service agent that is at the top of their game. It would serve this business well to keep him high up on that team his name was Rork More

Very organized. Clean, comfortable waiting area. Takes care of my car and updates me on what it needs. Quick work and respectful customer service. Clean, comfortable waiting area. Takes care of my car and updates me on what it needs. Quick work and respectful customer service. More

Some of the staff has little interest in customer service. I was shocked by her attitude. service. I was shocked by her attitude. More

I went to fix a speaker and an issue in the roof. I paid 300$ and non of these are fixed I paid 300$ and non of these are fixed More

Haven’t had my car in for quite a while so I knew it would need a lot of work but they were able to do a full inspection and identify everything that needed to be done. Truck is driving great and should would need a lot of work but they were able to do a full inspection and identify everything that needed to be done. Truck is driving great and should buy me a couple of years before I buy a new one. More