Coos Bay Toyota - Service Center

While on vacation along the Oregon coast, we suffered a break-in that included smashing the passenger window. Although Coos Bay Toyota was completely booked, they found away to schedule us for the replace break-in that included smashing the passenger window. Although Coos Bay Toyota was completely booked, they found away to schedule us for the replacement of the window. I am forever thankful to them for helping us salvage our vacation. When I arrived, I was treated like a king! Thank you Coos Bay Toyota. Rick Payne - Boise, Idaho More

Customer Service I am so impressed with this dealership!! From the moment I walked in the door with my mother Joyce, to today. Everyone from Lori, the Service Desk I am so impressed with this dealership!! From the moment I walked in the door with my mother Joyce, to today. Everyone from Lori, the Service Desk manager, Glen the Dealership manager, and Amanda, the Finance Manager. The man that works in the office to the right of Glen, to the Service employees that would pop through. Steve, Salesman, everyone is sincerely friendly. All we own is Toyota, we've been in MANY Dealerships, and this one is by far the best, hands down!! We are going to be purchasing a new Corolla for our granddaughter. I don't see why anyone would go out of town to purchase a car or truck? When you have, what you have with Coos Bay Toyota. More

Sales and Customer Service They are very helpful and attend to your needs promply.They check with you to make sure you are happy with your purchase from them. They are very helpful and attend to your needs promply.They check with you to make sure you are happy with your purchase from them. More

The best Service Experience Anyone could ask for. Had recall issues With my 2010 Camry That I purchased new from a another Dealer that I was unhappy With their resolve of the recall.. Coos Bay Toyota Had recall issues With my 2010 Camry That I purchased new from a another Dealer that I was unhappy With their resolve of the recall.. Coos Bay Toyota Dealer Service center Went out of their way to resole the problems. could not ask for Better Service, Me Living 30 miles away, The Service Manager Ted Noble An Staff Went out of their Way to provide transportation so I could transport a Friend to an from Eye surgery clinic While my service was being done. It was completed the same after noon. More

repairs I had rodent damage to my air compressor and hoses. My awesome service person, Summer, told me the bad news awhich was the cost and then suggested I c I had rodent damage to my air compressor and hoses. My awesome service person, Summer, told me the bad news awhich was the cost and then suggested I check my insurance coverage because it probably was covered. It was, the certified mechancs handled it and I am once again happy and so is my Prius. More

Great place Friendly staff, and nice cafe. Comfortable waiting area and very dog friendly.. Even a small dog park. Work was done in a timely manner and even got t Friendly staff, and nice cafe. Comfortable waiting area and very dog friendly.. Even a small dog park. Work was done in a timely manner and even got the truck washed! More

Clean up your crew. Second experience trying to rent a vehicle from this location, and sad to say it never improved. The rental agent, Sam, had to be called to his desk M Second experience trying to rent a vehicle from this location, and sad to say it never improved. The rental agent, Sam, had to be called to his desk MULTIPLE times, and finally showed his face after 20 minutes. Did not go over contract or rules, and neglected to inspect vehicle before letting it go. There were pen marks on the ceiling. My second attempt, same scenario. No rental agent anywhere to be found. Asked the gals in the cafe to help locate him, and they rudely replied that we needed to leave because they couldn't help us. I made my way over to the door greeter, Rita, who gladly paged him. She then did so two more times before we saw him. In which he took my information, threw the car key at me, and said goodbye. I asked him to inspect the vehicle with me, and he tossed a clipboard with another contract on it at me, saying it was my responsibility. I'm pretty positive that is his job. So I proceeded outside with this clipboard and did Sam's job for him as he is obviously incapable. I wrote down my damage, and returned the clipboard. Wonderful atmosphere in the dealership, but never in my life have I been treated so rudely! I was sure to tell my family and friends of my experience, and they relayed it to theirs. Between Sam and the cafe girls, I'm not sure how you have any business at all. More

Worst xxxxing experience ever. My girlfriend and I rented a vehicle from here and the employee helping us with the rental was the laziest, most rude person I've ever met in my entir My girlfriend and I rented a vehicle from here and the employee helping us with the rental was the laziest, most rude person I've ever met in my entire life. He never went over any of the paperwork. He had the worst attitude I have ever seen. The alcohol stench was almost unbearable. And when he pulled the car out for us he didn't even have the audacity to personally hand over the keys. He left them in the car and walked off without doing a damage check on the vehicle either. More