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Colonial Volkswagen of Westborough
Westborough, MA
2,464 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,464 reviews
May 14, 2024
I have had nothing but great experiences with Colonial VW. From the start of negotiations, right down to the service department they all care about the customer and making sure they have a great experienc VW. From the start of negotiations, right down to the service department they all care about the customer and making sure they have a great experience. More
by mcercone63
Verified Customer
Helpful May 13, 2024
Great service! Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the ra Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the rain! Thanks!! More
by WENDYPEVCO
Employees Worked With
May 12, 2024
I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! More
by cjh582x
May 10, 2024
Service is always great to work with. and communication is also pretty pretty pretty good. and communication is also pretty pretty pretty good. More
by bc01752
Employees Worked With
May 10, 2024
From the moment I walked in I was impressed with how I was treated. Nobody was pushy and all my questions got answered. Everything was also done in a timely manner. was treated. Nobody was pushy and all my questions got answered. Everything was also done in a timely manner. More
by michellestjean21074
May 09, 2024
Awesome experience. Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! More
by suzanne.g.roberts
Employees Worked With
May 06, 2024
Dylan is an excellent service man out there at the Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time to service. He took care of the loaner/rental for me and everything felt seamless for me as a customer. I would highly recommend this dealership to anyone for service or a car purchase. More
by shyder9
Employees Worked With
May 05, 2024
Very easy to work with and very professional, we will be doing business with them again doing business with them again More
by rharmon2187
May 03, 2024
Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More
by christos.kokkalis
