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Coggin Deland Ford - Lincoln

Orange City, FL

4.5
329 Reviews

2655 N Volusia Ave

Orange City, FL

32763

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Showing 329 reviews

April 27, 2024

Satisfied with sales when purchasing and service department personnel are always very helpful and friendly with returning calls More

by Wilkersonleon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cianciotto
April 25, 2024

The employees were very pleasant. Shaun was super informative and we felt that he was a genuine person that wants to help customers. I would highly recommend this dealership and when More

by BrianZumbru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Daugherty, sales
April 19, 2024

I recently had the pleasure of purchasing a vehicle from Coggin Deland Ford, and I must say, the experience was nothing short of exceptional, largely thanks to a remarkable salesperson named Dorian. From th More

by cdcchampion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian W.
April 17, 2024

Always very friendly and professional . They communicate dry well with customer and send text updates on your vehicle repairs More

by William9454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Daily, Mike Ariello
April 15, 2024

Appointment for an oil changed. Advised to have brakes changed. Got it done on the spot. What a huge relief. Took care of all issues on my day off. Prompt and Professional. Thank yo More

by jbwarren3838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Cartwright
April 14, 2024

For over 20 years, they have taken care of my trucks and cars. Always with excellent service. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Helsel
April 14, 2024

Was greeted on time listened to my concerns and completed the job in a timely manner. And everyone was courteous and respectful More

by gv7394
Recommend Dealer
Yes
Employees Worked With
Steve Chuzas, Paul Parisi
April 05, 2024

Excellent customer service reasonable pricing and the work was completed quickly and correctly. Very professional service department More

by dewevemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Cartwright
April 02, 2024

They did good job explaining from A to Z about everything I have asked, nice people working there. More

by Rikis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas
March 28, 2024

This was the worst experience I’ve ever had with this dealership. Sitting in the waiting area for over 4 hours, For an oil change and tire rotation The service advisor not once text me or say anything to More

by Rodeosandy1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer service advisor , Lisa Casperson
Apr 03, 2024 -

Coggin Deland Ford - Lincoln responded

Thank you for sharing your experience. I'm Chuck Rocha, the Area Vice President. I apologize for the wait time and lack of communication you experienced during your recent service visit. It's concerning to hear that the resolution offered did not express the level of customer care we aim to provide, especially considering that a review of your file by the service advisor or manager could have provided a more appropriate solution. We take your feedback seriously and are committed to ensuring that our service process is efficient and that our customers are kept informed and cared for. I would like to personally address this matter and investigate the issues you've encountered. Please reach out to me directly at (603) 957-1449 so we can discuss this further and work towards a resolution that truly reflects our commitment to your satisfaction. Your satisfaction is important to us, and we are dedicated to addressing your concerns and rebuilding your confidence in our dealership. I look forward to the opportunity to speak with you and ensure that your future experiences with us are positive.

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