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City Volkswagen of Chicago
Chicago, IL
3,289 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,289 reviews
June 10, 2024
Laura was extremely helpful and patience throughout the entire process with me. She listened to my need and would only recommend the car that makes the most sense to me. It's my second time working with VM entire process with me. She listened to my need and would only recommend the car that makes the most sense to me. It's my second time working with VM of chicago and I am very happy with my 2024 Taos. More
by Kay Chung
Helpful June 08, 2024
Very welcoming! Clean and David was a great help all along the way Thanks for having patience! Clean and David was a great help all along the way Thanks for having patience! More
by llangarig717
Employees Worked With
June 06, 2024
Ray Cotto was extremely helpful and patient with all of our questions throughout our visit. He made the purchasing process smooth and easy. I would recommend going to Ray for your car search here at this d our questions throughout our visit. He made the purchasing process smooth and easy. I would recommend going to Ray for your car search here at this dealership! More
by hslags1
Employees Worked With
June 06, 2024
Luis was very helpful in the car buying process. He was patient and informative. He and the rest of the City team are also trustworthy and made sure we were 100% satisfied with our purchase. Great p He was patient and informative. He and the rest of the City team are also trustworthy and made sure we were 100% satisfied with our purchase. Great place to buy a car! More
by vtaylor588
June 05, 2024
Thank you City Volkswagen Of Chicago for your great deal on my trade in vehicle and the great APR. Juan & Anthony were a great help during my Tiguan purchase make sure you ask for Juan Fuentes in the sales on my trade in vehicle and the great APR. Juan & Anthony were a great help during my Tiguan purchase make sure you ask for Juan Fuentes in the sales department. More
by Linnette200
June 05, 2024
Great customer service! Highly recommended! Anthony the manager and Juan the sales rep did a fantastic job. Great deal on a Volkswagen SUV! I don’t think you’ll be able to f Highly recommended! Anthony the manager and Juan the sales rep did a fantastic job. Great deal on a Volkswagen SUV! I don’t think you’ll be able to find deals like this anywhere else in the city. Make sure you ask for Juan guaranteed you’ll be in great hands! More
by psydefx55
June 04, 2024
Everything was good answered all my questions. Only problem was that my car did not arrive the time i was told so i have to pick it up the next day Only problem was that my car did not arrive the time i was told so i have to pick it up the next day More
by samsalto
Employees Worked With
June 04, 2024
David was patient with my family, and they can be a lot. He accommodated us with no appointment and a firm budget. He was able to get the payment to a price point I was comfortable with, without having to s He accommodated us with no appointment and a firm budget. He was able to get the payment to a price point I was comfortable with, without having to sacrifice. I appreciated his transparency (though yes I know as salesman transparency is what they are willing to share). Overall, it was a great experience and David was great to work with More
by Amy A
June 04, 2024
David was great! Super helpful with the car sale. Would highly recommend City VW for future car buyers. Super helpful with the car sale. Would highly recommend City VW for future car buyers. More
by Jtovmassian
Employees Worked With
June 04, 2024
Everyone at the dealership was super friendly and helpful. Anthony kept me updated every step of the way and helped me leave with the car I was hoping for! Anthony was very personable and friendly an helpful. Anthony kept me updated every step of the way and helped me leave with the car I was hoping for! Anthony was very personable and friendly and made the experience great! More
by Cgrogers13
