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City Volkswagen of Chicago
Chicago, IL
3,218 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,218 reviews
May 06, 2024
We had a great car buying experience with Luis. He was very knowledgeable about the cars and gave us clear information throughout the process. He was never pushy and ensured we got exactly what we He was very knowledgeable about the cars and gave us clear information throughout the process. He was never pushy and ensured we got exactly what we wanted in the vehicle we bought. I’d definitely recommend working with him to purchase a car. More
by nicole.edwards323
Employees Worked With
Helpful May 06, 2024
I’m haven’t bought a car in 10 years. The process went so smooth. Our salesman David was great!! He was so nice and answered all our questions. No pressure and did everything he could for The process went so smooth. Our salesman David was great!! He was so nice and answered all our questions. No pressure and did everything he could for us to get us the BEST deal!! I would definitely buy a car from here again! More
by honeybach3
May 06, 2024
Super friendly and easy to work with! ! I will definitely recommend the dealership and sales staff to others! ! I will definitely recommend the dealership and sales staff to others! More
by Rbachmann
May 06, 2024
Working with Juan, Iryna, and City VW couldn’t have been easier. After a negative experience with a different dealership, City VW made me a much better offer and I never felt like they were hassling me into easier. After a negative experience with a different dealership, City VW made me a much better offer and I never felt like they were hassling me into buying anything I didn’t want or need. More
by Chrislevine82
May 05, 2024
Laura, has been my Sales Consultant since moving to the Chicagoland area, she is awesome. I have owned or leased 5 VWs and Laura is responsible for the last two. She is extremely helpful, friendly, and c Chicagoland area, she is awesome. I have owned or leased 5 VWs and Laura is responsible for the last two. She is extremely helpful, friendly, and courteous. My wife and I look forward to seeing and working with her. The entire staff both in sales and service work to make the experience a good one. I never look forward to the purchase or service of a vehicle but a City I always feel like a valued client. More
by jw.foster
May 01, 2024
George was a pleasure to work with. He truly showed his expertise as a salesman for Volkswagen. I would for sure come back and recommend friends and family to this dealership. He truly showed his expertise as a salesman for Volkswagen. I would for sure come back and recommend friends and family to this dealership. More
by Denisa Z
Employees Worked With
May 01, 2024
Today I Purchased my first vehicle with Volkswagen! Not only was a treated a guest but like a friend. I very grateful for Anthony Manteca and Mark Cootie who assisted me in finding the car of my dreams Not only was a treated a guest but like a friend. I very grateful for Anthony Manteca and Mark Cootie who assisted me in finding the car of my dreams! I would definitely refer any one who is looking for a good reliable vehicle with great prices. More
by jesus a mantec
May 01, 2024
I bought a car with 0 credit history They did their best to help me to buy really good car best to help me to buy really good car More
by Ihor Moroz
May 01, 2024
It was such a pleasure working with Ray Cotto and Clemente! They helped us get into our dream car with a good payment without being stuck in the dealership for hours. Honest and great customer servic Clemente! They helped us get into our dream car with a good payment without being stuck in the dealership for hours. Honest and great customer service, we will definitely come back when we get another car. Thank you Ray and Clemente! More
by Vidal
April 30, 2024
George was very welcoming to us when we came in to the dealership to look at some new Tiguans. He was very knowledgable about the car and answered all our questions when we went on our test drive. He trea dealership to look at some new Tiguans. He was very knowledgable about the car and answered all our questions when we went on our test drive. He treated us very nicely and appreciated that we were return customers to the dealership. Overall, great experience and great dealership! More
by Denisa Z
