City Motor Group
Haskell, NJ
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Was a very easy process from the time I arrived to the time I drove off the lot with the car I wanted. Very professional and personable. time I drove off the lot with the car I wanted. Very professional and personable. More
Called them and asked if we would be able to drive a car off the lot today if we found one we liked. They were true to their woes. We went in today and drove out very happily with a car that meets our needs off the lot today if we found one we liked. They were true to their woes. We went in today and drove out very happily with a car that meets our needs perfectly. Ziad and Ammar were kind, upfront and knowledgeable. Would definitely recommend! More
We had a great experience with City Motor Group. They were courteous, knowledgeable, and very patient. I would definitely buy another car from them. They were courteous, knowledgeable, and very patient. I would definitely buy another car from them. More
They are nice people but shady bought car on March 4 called them up a week and half of owning it service engine light came on they told me to bring car in they forgot to reset it after servicing it I ga called them up a week and half of owning it service engine light came on they told me to bring car in they forgot to reset it after servicing it I gave them the benefit of doubt but took it there they put obd reader on it I’m not one of those naive women I know those readers only temporarily turn codes off after he turned light off I left on my ride home car felt like it was hesitating so I pulled over and shut car off I’m like maybe it’s my imagination well it wasn’t because service engine light came on again a week later I called dealership up again and was told car is under warranty take it to certified mechanic I shouldn’t have to use warranty if i didn’t even have the car for 30 days I took it to certified mechanic as soon as he put the reader on it boom transmission code and another code comes up he advised me to take it to another place and boom again same two codes came up there as well they didn’t bypass them like they did at city motor group and both places said without a doubt those same codes came up when they supposedly was resetting it after servicing it.and suddenly they tell me to use my warranty it’s quite obvious they knew car needed transmission work and warranty company only approved for used transmission absolutely not was I putting a used transmission in the car so I can encounter the same thing again not a chance I opted for a new one and had to come out of pocket for the balance.they should’ve paid the balance not me since car wasn’t in my possession for 30 days.I was without a vehicle for a month and half because of their shady work.and another thing when you have English speaking customers in your establishment and you speak fluent English there is absolutely no need to speak another language amongst each other that seems as though you have something to hide but I’m not letting this go lemon law does exist More
These guys are very professional and personable. No one else could get me financed but they did. They have a huge selection of very nice cars. I am happy with mine. Thanks so much you guys are great No one else could get me financed but they did. They have a huge selection of very nice cars. I am happy with mine. Thanks so much you guys are great! More
Test drove a Mercedes. Final offer was sticker price PLUS doc fees of 800 and change PLUS about 5000 in other fees. They fee’d me right out the door and ended up buying a c Final offer was sticker price PLUS doc fees of 800 and change PLUS about 5000 in other fees. They fee’d me right out the door and ended up buying a car at Carmax. More
BUYER BEWARE! !!! The salesman offered and detailed a price (including sellers fees) over the phone and then in person, returned with a price with additional sell !!! The salesman offered and detailed a price (including sellers fees) over the phone and then in person, returned with a price with additional seller's fees of $3000 dollars. Then in person, agreed to a lower price. The next day when the car was to be purchased at the agreed upon price, they would not sell the car at that price . This group is about trickery and lies. More
Sells Cars that u have to put 600 dollars or more into when they say there gonna Fix it and then don't fix the problem and give u attitude and are nasty when u go there to address the problem I wouldn't when they say there gonna Fix it and then don't fix the problem and give u attitude and are nasty when u go there to address the problem I wouldn't recommend buying cars from there ignorant rude and don't care what customer says More