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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
517 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 517 reviews

May 26, 2024

I am always treated with the utmost courtesy at Ciocca Toyota. From sales to service, they are professional and friendly. Never talked down to, informed of mechanical issues in a way I can understand. Wh More

by EJOC920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Amey, Spencer Wagner
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May 25, 2024

I will get conflicting information about my car and have to second guess the recommendations. It wasn't like that with Fairfield, the previous owner of this dealership. More

by KKIRK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

I get 1000 texts on what needs servicing and yet they cant service the van. Such a gap in communication between service and who ever the ladies are that call constantly. It’s horrible. Would love to trad More

by ANGELAMESSINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary
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May 24, 2024

Providing a courtesy loaner vehicle is very convenient and is one of the primary reasons I take my car here as opposed to regular mechanics. More

by 17crutan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
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May 24, 2024

Excellent service from everyone. Easy to get an appointment. I will recommend my friends to go there also More

by SHANNADONOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024

Very fast, polite, professional service. Service department is number one. I did have a very bad experience in the past with trying to buy a vehicle. Young Woman tried to bait and switch. Wa More

by pjw333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for this kind review regarding our service department!

Helpful
May 22, 2024

very thorough, friendly and knowledgeable. Also personable. Gave me a pretty accurate time frame for the service too. More

by KFREDERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Kfrederick! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
May 21, 2024

Always feel like I understand what is going on with my vehicle and that it’s in good hands. More

by kdeinarowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew strange
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May 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
May 21, 2024

The dealership was very well accommodating staff was knowledgeable and pleasant and the service met all my expectations More

by BCRONIN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
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May 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

Helpful
May 21, 2024

I appreciate the quick service without hard selling additional services. They also offered to wash my vehicle. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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May 23, 2024 -

Ciocca Toyota of Williamsport responded

Hi Sharon, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

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