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Ciocca Toyota of Williamsport
Muncy, PA
502 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today!
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday 8:00 AM
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Showing 502 reviews
May 18, 2024
Couple things, 1) usually when I get inspection and an oil change they fill the window washer fluid, I was completely out, but since I knew I was coming in I figured you'd replace it as part of the servic oil change they fill the window washer fluid, I was completely out, but since I knew I was coming in I figured you'd replace it as part of the service. It was still empty when I tried to wash off some of the dead bugs on my windshield, which brings me to my second point... 2) In the past they usually washed your car after any service appointment, they did not do that this visit. 4) which brings me to check out - as part of my purchase of my Toyota from Fairfield I was promised free Inspections, you have always honored that in the past. This time it was not mentioned and I had to ask for the discount before it was offered. These days every $ counts as the economy is hard on those of us trying to keep our heads in the middle class. 3) then they told me I needed brakes, which I totally knew I needed and agreed, then they told me the price.. $550 for the rear brakes and over $650 for the front brakes! So $1200 for four brakes! I called a local independent garage and they quoted me $309.00 for the full set of brakes.... I'd love to know how you justify a 900$ difference? Especially since you also have ceased doing the little perks, like filling fluids and washing the car. I made an appointment with the local independent garage for my brake work. We have bought two vehicles from this dealership in the last five years…. Very disappointed More
by Robin McKean
Verified CustomerEmployees Worked With
Helpful May 18, 2024
Wonderful customer service great salesman Tim Willets and finance man Nathan Great job to you both finance man Nathan Great job to you both More
by DOLPHIN1959PA
May 18, 2024
I ordered the tires two weeks before and made an appointment and they were on sale when I went to get them put on. They said the sale price was over and they wouldn’t give them to me and they gave m appointment and they were on sale when I went to get them put on. They said the sale price was over and they wouldn’t give them to me and they gave me they didn’t have my ones that came in they had an appointment. More
by MBIELOSKI
May 18, 2024
The cost for service work is ridiculous. $90 to change a $10 hybrid battery filter, what a joke! $90 to change a $10 hybrid battery filter, what a joke! More
by CARLEIC
Employees Worked With
May 17, 2024
Very curtious polite helpful wait time very short always able to work with my schudle able to work with my schudle More
by TIGGERCAT60
Employees Worked With
May 17, 2024
I have tried to get an answer about a part they were supposed to take off of my previous vehicle. To date, I have heard nothing from anyone and no one answers phones there. I was sent a text by them on supposed to take off of my previous vehicle. To date, I have heard nothing from anyone and no one answers phones there. I was sent a text by them on 5/17 and still have no answer to that and it's now 556pm. Pretty disappointed as this part operates my disabled husband's wheelchair lift. More
by PEPPERPOTCHEF
May 16, 2024
Timely friendly sales reps and wonderful service times. Even got a courtesy truck wash outstanding service Even got a courtesy truck wash outstanding service More
by LANELUVS6217
Employees Worked With
May 16, 2024
Clayton Amey was our service advisor and listened carefully to my dilema-traveling through to Ohio with an important afternoon appointment. Analyzed the problem, solved it in less time than estimate carefully to my dilema-traveling through to Ohio with an important afternoon appointment. Analyzed the problem, solved it in less time than estimated for a very reasonable price. I wished I lived near here. I would talk to Clayton again. More
by GaryHallberg
Employees Worked With
Clayton Amey
May 16, 2024
Jalile our salesman was awesome and very courteous. He handled all our questions very quickly. Told us each step of the way what was going on. The process was very streamlined, and anyone we dealt wit He handled all our questions very quickly. Told us each step of the way what was going on. The process was very streamlined, and anyone we dealt with was great. More
by PEPPERPOTCHEF
May 15, 2024
This was one of my best dealings with a car dealership. Everyone was really nice Everyone was really nice More
by JJEFBK2354
Employees Worked With
Other Employees :
Richard Eveland 5 star
