Ciocca Hyundai
Quakertown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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BAIT & SWITCH DEALER Buyer be aware. ..I have contacted this dealer about an advertised 2022 Hyundai Santa Fe and confirmed availability with sales person "Madison" and made an appointmen ..I have contacted this dealer about an advertised 2022 Hyundai Santa Fe and confirmed availability with sales person "Madison" and made an appointment to go see the care and test drive. The sales person texted again asking if I'm coming on time for the appointment in another text at night and I confirmed. The Sales manager "Steve" again sent another text to confirm the appointment and provided directions and instructions when I arrive the next morning. This dealership is 1.5 hours away from where I live. That is why I confirmed the car availability before going to appointment. In the morning of 05/11/2024 I drove there and to my surprise they said that car has been sold just one hour before my arrival. As you may have expected they offered other similar vehicles that are priced $3500 higher. The car that I wanted to buy was on the lot for about 18 days according to CarGurus and the dealer website, and still is listed until this time. Poor quality sales, customer service & old sales tactics. DO NOT BOTHER. More
Ciocca Hyundai of Quakertown does UNPROFESSIONAL, DISRESPECTFUL, UNETHICAL service on their client's vehicles. DO NOT BRING YOUR CAR HERE. --- On March 29th, 2024, I brought my 2023 Hyundai Elantr DISRESPECTFUL, UNETHICAL service on their client's vehicles. DO NOT BRING YOUR CAR HERE. --- On March 29th, 2024, I brought my 2023 Hyundai Elantra to this dealership for a oil change based on recommended service date. I have the service video of the service technician, Frankely Ramos-Gonzalez, stating that the car is in fantastic shape (weekend car) and recommended to clean and lube my front brakes in addition to replacing my wipers. I declined the additional work and took the car home. The same day, I noticed the A/C stopped blowing cold air. After taking a look under the hood, checking the compressor, fuses, etc. I noticed that there is a sensor that no longer leads to the rest of the wiring harness. (SEE ATTACHED PICTURES) From the images, I suspect (and it is CLEAR) that this sensor has been intentionally cut and tampered with using wire cutters from how clean cut the black harness tape, wire, and copper inside from BOTH the sensor side and wiring harness side is. The remaining portion was tucked under the harness in effort to hide it. I brought the car back April 15th (earliest appointment avail.) to have it fixed and covered under warranty and the diagnostic technician claims it's due to rodent damage. Please, GOOGLE rodent damage wiring harness and compare. Additionally, rodent's would typically make nests and shelter in addition to the damage. The diago tech says the sensor cannot be ordered separately so the entire harness has to be replaced costing 7.5K in parts and 8.2K in total. I do not live in Quakertown. I live off 309, the car is parked in one of the cleanest neighborhoods, one of the busiest streets with no exposure to trash. There is little grounds to claim rodent damage on a suspended wire away from the engine block on a car that sits 4+ days out of the week. This service department and service technician Frankely Ramos-Gonzalez are doing unprofessional, unethical work to good, hardworking people within the area. As a concerned citizen, DO NOT BRING YOUR VEHICLE HERE. To Ciocca Hyundai of Quakertown, please do not continue to do this to good people. This is NO WAY to handle business and offer service to the people of Quakertown. More
Kyle Amey was our salesman, I put him through the ringer for 2 weeks and he passed with flying colors. He answered all our questions and stayed proffessional the whole time. Purchased 2 vehicles at once and for 2 weeks and he passed with flying colors. He answered all our questions and stayed proffessional the whole time. Purchased 2 vehicles at once and he never missed a beat. Kyle even came in on his day off and finalized the deal. We would reccommend Ciocca Hyundai for new car purchase. And a shout out to Dan Farrar, made the final paperwork seemless. More
Phillip Rotzell was professional and customer oriented. The business manager Scott Henderson was thorough and professional in expaining the details of my lease. The business manager Scott Henderson was thorough and professional in expaining the details of my lease. More
Least painful car buying experience I’ve ever had! We managed all negotiation via email and the process/approach was streamlined. I was pleased with the overall purchase amount as well as the fact tha We managed all negotiation via email and the process/approach was streamlined. I was pleased with the overall purchase amount as well as the fact that we never felt “pushed” in the sales experience. All we had to do was go pick up the car. Thanks Kyle and team! More
We cannot be more pleased with our car buying experience at Ciocca Hyundai. The entire staff is well trained and personable. One reason we chose Ciocca is our past experiences with the service department as at Ciocca Hyundai. The entire staff is well trained and personable. One reason we chose Ciocca is our past experiences with the service department as well as auto purchases not to mention our satisfaction with Hyundai vehicles. A special note regarding our sales person Deiry. She is a pleasure to work with, very informative, never pressuring and a wonderful person. We highly recommend Deiry and Ciocca Hyundai. More
Dan desilva was a great person to deal with Did not push me into buying anything and answered all my questions highly would recomend people to him me into buying anything and answered all my questions highly would recomend people to him More