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Ciocca Ford of Souderton - Service Center

Souderton, PA

4.7
94 Reviews

94 Reviews of Ciocca Ford of Souderton - Service Center

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May 22, 2024

No complaints, got an oil change and got my vehicle inspected. They looked over and completed the work i needed to get done and the work was done well, as far as i can tell. More

by RYANSKEHOE1995
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Ciocca Ford of Souderton responded

Thanks Ryan, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 22, 2024

Conveniences everything, especially when you get older. The dealership has been nothing but a pleasure to deal with. More

by BUICKGSX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, BuickGSX! We're always here to help if anything else comes up!

May 22, 2024

That place is great! Great service people. Those service advisors need raises! The manager ain't too bad either. More

by NotTimAdams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, Tim! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 20, 2024

Ciocca Ford of Souderton Pa has been my dealer of choice for 25 years and has always provided excellent service and sales to myself including my immediate family, business and extended family and friends. More

by FPERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Ford of Souderton responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

May 19, 2024

Always very pleasant. When you make an appointment, they are always on time with it. More

by CARNHOLD439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Carnhold! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 18, 2024

Tim is nice and professional. The other service center employees I have had contact with also seem to be nice. I’m not sure if ever buy a car from that dealership again but the se More

by JONISCHULER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
1.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Jonischuler! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 18, 2024

Super easy to schedule. Love the concierge option so I didn’t have to sit and wait at the dealership. Great communication. More

by KALENANDKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Kalen! We're always here to help if anything else comes up!

May 17, 2024

Great service and fast service very helpful staff from sales to service and parts. Service like it should be. More

by KURTSCHERZBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, Kurt! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 16, 2024

Service was excellent. John Paul took great care to keep me informed of the work being done and was grateful for the pick up and return service provided. More

by DENIDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Ford of Souderton responded

Denidm, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 16, 2024

Always quick and prompt service and responsive. Everyone is pleasant to deal with and talk to. More

by dana10484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, Dana! Please let us know if we can do anything else to help!

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