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Ciocca Ford of Souderton - Service Center

Souderton, PA

4.6
87 Reviews
Call Service Center (215) 486-2515

87 Reviews of Ciocca Ford of Souderton - Service Center

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May 17, 2024

Great service and fast service very helpful staff from sales to service and parts. Service like it should be. More

by KURTSCHERZBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 16, 2024

Service was excellent. John Paul took great care to keep me informed of the work being done and was grateful for the pick up and return service provided. More

by DENIDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 16, 2024

Always quick and prompt service and responsive. Everyone is pleasant to deal with and talk to. More

by dana10484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 15, 2024

Svc mgr Jon Paul goes 110 percent. Keeps me advised of what is being done and an estimate of how long it will take. More

by ROWAYK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the wonderful review, Rowayk! John and our team really appreciate it! Let us know if we can help with anything else!

Helpful
May 15, 2024

I will bring my vehicle here from now on. The work and care they use is next level. More

by MARKRIPPONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Mark! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
May 15, 2024

Was very happy in service appointment- got day rental and everything arranged ahead of time , and also work was completed properly and efficiently! More

by ARossi2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

Helpful
May 15, 2024

Good mechanical knowledge and customer service. .Service calls you back and explains exactly what mechanic sees More

by junkinmytrunk45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
May 14, 2024

I have been dealing with Ciocca for over 20 years and 3 vehicles. Always got good and thorough service and courtesy. This new Explorer is a beauty. More

by J_MAURER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ciocca Ford of Souderton responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

Helpful
May 13, 2024

Great service and military discount, great waiting room area with great tv shows and coffee bar! More

by TEREZAJUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Terezajudge! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
May 11, 2024

Responsive simple professional and fare pricing. Not to mention j have 2 Ford products that perform nicely. More

by MASCIANT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brandle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
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