Ciocca Chrysler Dodge Jeep Ram of Duncannon
Duncannon, PA
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I had a wonderful experience working with Jim, he kept me in the loop through out my buying experience. I would recommend Ciocca JDR to anyone. in the loop through out my buying experience. I would recommend Ciocca JDR to anyone. More
Had a great experience with Jim, Nader and Ryan. Together we found the Ram 2500 that I was looking for. 3 days later they had it on the lot. This was the second vehicle we bought from Jim, he's grea Together we found the Ram 2500 that I was looking for. 3 days later they had it on the lot. This was the second vehicle we bought from Jim, he's great to work with. More
Just purchased a Jeep from Mike it was a great buying experience. Found something wrong with it but he’s going above and beyond to make sure it’s taken care of. He’s called and email to check on things. experience. Found something wrong with it but he’s going above and beyond to make sure it’s taken care of. He’s called and email to check on things. More
I had a great experience leasing my new grand Cherokee L with the help of Taylor and Ryan. I will definitely bring my business back to this Ciocca location in Duncannon! with the help of Taylor and Ryan. I will definitely bring my business back to this Ciocca location in Duncannon! More
Took my 2020 van in for an oil change. It requires 5 qts. 0 - 20W oil. When I got the invoice it stated that they used 6 quarts of 5 - 20W oil and they charged me for the extra 6th quart. It requires 5 qts. 0 - 20W oil. When I got the invoice it stated that they used 6 quarts of 5 - 20W oil and they charged me for the extra 6th quart. When I showed them the manual they said their invoice was a misprint and they did in fact add 5 qts of 0 -20W oil and they would deduct the 6th quart charge. I went home and drained 6 quarts of oil from the car. Making a mistake is one thing, lying about it another. An extra quart of oil can damage the engine and I don't now know what viscosity of oil they used. More
Great Service The service department here bailed me out of a potential disaster on a road trip. My Promaster Diesel threw a code which would have shut me down. Th The service department here bailed me out of a potential disaster on a road trip. My Promaster Diesel threw a code which would have shut me down. The service manager took me in on a Friday afternoon, diagnosed the problem and fixed it with a flash download. Nothing but high praise for the service department, their skill and knowledge and great service to a non-customer away from home. Based on my experience there, I would not hesitate to recommend them to anyone. Exceptional service. More