Chevrolet of Watsonville

Great Customer service! !!!!! highly recommended for all your vehicle needs . Alex the Service Advisor is Great he Explains earthing you need to know and is very patience and !!!!! highly recommended for all your vehicle needs . Alex the Service Advisor is Great he Explains earthing you need to know and is very patience and Cool!!! More

I went in to look for a car and was greeted by Flor Simon and Armando they are very good at what they do and assured me that they would make sure i was comfortable and happy with the car i would be getting a and Armando they are very good at what they do and assured me that they would make sure i was comfortable and happy with the car i would be getting and they did in fact go above and beyond thank you guys if your looking for a vehicle go by and see them More

I completed the Contact Us form on the website and asked one simple question for a specific vehicle I was interested in. It has been 5 days and I have received dozens of automated spam emails including one simple question for a specific vehicle I was interested in. It has been 5 days and I have received dozens of automated spam emails including emails about vehicles I have no interest in. I still have not received a response to my one question. Communication is a very important trait for a car dealer. More

I have less then 2,000 miles on my 2019 Chevrolet High Country 4X4 that I bought New from Chevrolet of Watsonville on 2/8/2020 (My Home Town) and Alex Gil had the Service done to my High Standards ! Than Country 4X4 that I bought New from Chevrolet of Watsonville on 2/8/2020 (My Home Town) and Alex Gil had the Service done to my High Standards ! Thank You. More

Terrible service! Canceled appointment when we were 45 minuets away. We live 2 hours away. They told us the Company Owner took the car for personal use to come the nex Canceled appointment when we were 45 minuets away. We live 2 hours away. They told us the Company Owner took the car for personal use to come the next day. So unprofessional. Adding miles to a vehicle for personal use is unacceptable especially since there was an appointment to test drive the vehicle. More

Great work. Prompt and friendly service. 15 years bringing my vehicles. I continue to recommend others. bringing my vehicles. I continue to recommend others. More

EXCELLENT EXPERIENCE I bought a 2020 SIlverado 1500 RST from Graciano Valencia & Armando Castellanos and they were both great to work with! I drove over 4hrs to the dealer I bought a 2020 SIlverado 1500 RST from Graciano Valencia & Armando Castellanos and they were both great to work with! I drove over 4hrs to the dealership since they were able to give me such a fair price on the new truck and my trade in. No other dealer could beat them-and believe me- I tried! They were honest and made sure to follow through with what they told me. It was one of the easiest vehicle purchases I have ever had. I would definitely feel comfortable recommending them and the dealership to all of my friends and family. More

They Crashed my truck while in for auto checkup I came to get my truck for a 15k mile maintenance and an auto detail. During this service Work, they somehow crashed my car, destroyed the Quater Rea I came to get my truck for a 15k mile maintenance and an auto detail. During this service Work, they somehow crashed my car, destroyed the Quater Rear Panel and then when I picked it up they denied responsibility, I had to take them to court and they conviently did not have video footage of that day. The dealership owners, Mr Melvin Cooper, only called me back after several days of trying to reach him and threatening to take him to civil court, and told me that there was nothing he could do and nothing I could prove! Essentially they forced me to open an insurance claim to fix my car, we are still in the process of trying to recover our damages. The reason he never put his name on this store when he bought it is because he has such a horrible reputation. I wish I knew of his illeagal business practices beforehand. More

Poor communication and service Set up an appointment on Friday for Sunday morning. The vehicle i was interested in was sold Saturday which is understandable. What is not is that I d Set up an appointment on Friday for Sunday morning. The vehicle i was interested in was sold Saturday which is understandable. What is not is that I drove 3 hours with a pregnant wife to see a vehicle that was no longer available. A simple phone call would have solved this issue. Once at the lot, service was poor and was not greeted for 15 minutes. The sales manager Dj or Aj tried to convince me into a new vehicle, his effort was half assed and an apology was never given only the excuse that they can not hold the vehicle. Poor communication and terrible service, even if there was a vehicle that would have met my needs I would not have purchased one out of the pure principal. Please educate your staff on being sympathetic to their customer. For note I spoke with both cristal and dj on Friday in regards to this vehicle so it is not as if he did not know I was coming. More

Highly recommended sales experience with Graciano & team I had an excellent experience with Graciano when searching for a car lease. He was extremely friendly, easy to work with, knowledgeable, and decent. H I had an excellent experience with Graciano when searching for a car lease. He was extremely friendly, easy to work with, knowledgeable, and decent. His high level of professionalism and care was the reason I chose to drive all the way to Watsonville to review their offer. I highly recommend Graciano Chris, Jose, and their colleagues to anyone looking for genuinely friendly, fair, and knowledgeable people to help you choose a car. Two thumbs up! More